Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Cincinnati
    Job Type : Contract
    Date: Tuesday, 26 January 2021
    Manpower is currently seeking customer service associates with manufacturing experience to work on 1st shift for our client who manufactures products mainly for residential use, including doorbells, intercom systems, indoor air quality products, ventilation systems, range hoods, ceiling fans, and more. This is a virtual position paying $15.00 per hour.

    Why You'll Love Working With Us?

    · At-home work

    · Great team environment

    · Weekly paychecks

    · Dedicated Recruiter that focuses on your career goals

    · No cost college courses and work skill certification programs

    What Will You Be Doing?

    · The Customer Service Representative will receive, interpret and service customer telephone calls, enter orders from various sources in accordance with established methods and procedures

    · Answer telephone inquiries which may involve customers with parts problems, distributors with product questions and assistance to the sales force

    · Operate terminal to access various computer programs to verify customer's order status, determine warehouse inventory levels, determine pricing for various accounts, provide shipping information and enter customer orders

    · Working 1st shift, Monday - Friday

    · Competitive wage starting at $15.00

    What You Bring To The job?

    · Previous call center experience in the manufacturing industry

    · High School Diploma or equivalent

    · Excellent professionalism, communications, and interpersonal skills

    Interested?

    Click on the APPLY NOW button and hear from a recruiter. For more details, call or text (513) 772-2220.

    Share this job with friends and family and earn extra dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Mississauga
    Job Type : Temporary
    Date: Tuesday, 26 January 2021
    Bilingual Consumer Service Representative (CSR) is responsible for establishing and maintaining relationships with consumers on behalf of our Client by taking personal and complete responsibility for each consumer contact via phone, email or social media and by ensuring that consumer needs are met. Serving as an external brand ambassador to the consumer in Canada this role must convey professional expertise in our products, brands and services.

    What's in for you?
    * $21.00 per hour
    * Flexible between 8am to 8pm (will have set shift)
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement in the company
    * Weekly pay plus 4% vacation pay
    * Access to Manpower's online skills development database

    What the job is?
    * Manage consumer interactions in both French and English.
    * Adhere to published policies and procedures and ensure that all consumer interactions are properly documented in SAP.
    * Leverage superior product technical knowledge and resources to resolve consumer product questions, thereby avoiding unnecessary service calls.
    * Effectively present and make recommendations on products; conveying quality, integrity and a superior understanding and delivery of consumer needs.
    * Exceed established key performance indicator metrics such as: consumer satisfaction, attendance, adherence to schedule, service call avoidance, average handle times, and resolution.
    * Provide back-up support for other queues and departments as necessary.
    * Complete Daily and weekly reporting metrics

    What you bring to the job?
    * Excellent communication in both English and French (written and verbal)
    * High School diploma or equivalent required, college degree strongly preferred
    * Minimum 1 year experience in consumer service
    * Pro-active problem solving skills
    * Ability to work well within team environment
    * Intermediate proficiency with keyboard and Microsoft Office applications
    * Ability to work with multiple systems at any given time.

    Select Apply Now or Call at 905-276-2000, qualified applicants will hear from a recruiter within 48 hours.

    Not the job for you, but knows someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 80 hours of work!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Tuesday, 26 January 2021
    Need a little extra cash …part-time positions available
    Tired of the same old thing? Looking for something new…….
    Manpower has the job you have been looking for.

    Part-time Customer Service
    $13 per hour

    Why You Will Love Working with Us
    ● Flexible hours
    ● Paid weekly
    ● Casual business environment
    ● Access to programs, paid education and more, allowing you to advance in the workplace

    What is the job?
    ● Working with other agents to help provide support for health programs
    ● Perform health surveys
    ● Communicate with customers via telephone

    What you bring to the job?
    ● Stable work history
    ● Ability to work individually or as part of a team
    ● Strong interpersonal and communication skills
    ● Friendly and outgoing
    ● Customer service experience a plus but not necessary

    Interested?
    Select APPLY NOW and a Recruiter will reach out within 24 hours

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Noblesville
    Job Type : Contract
    Date: Tuesday, 26 January 2021
    Are you looking for a fun work environment where every day feels like Friday? Maybe you're looking for more stability and security in your next role? We have a customer service representative position with a very reputable employer in Westfield, IN. The ideal candidate will need to be proficient in Excel, have strong analytical and critical thinking skills, excellent written and verbal communication skills, and be able to process and review orders through manual and electronic means. Apply now!
  • Valid City, State or Zip Code: San Antonio
    Job Type : Contract
    Date: Tuesday, 26 January 2021
    This person will be on site. POSITION SUMMARY: T

    he service account representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procuders as well as communicating effectively with team members within the service department.

    PRINCIPAL RESPONSIBILITIES:
    1. Communicates with store managers, maintenance personnel, and other customer personnel as needed.
    2. Applies customer specific Rules of Engagement (ROEs) in order to process work orders, preparing quotes, and updating online systems based off specific parameters supplied by Service Managers and relationship holders.
    3. Ensures ROEs are understood, communicated, and executed by our fulfillment team (Area Service Managers, Project Administrators, Technicians, etc.)
    4. Coordinates and communicates fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators.
    5. Maintain customer records using internal and customer based automated systems.
    6. Prepare service repair quotes per customer specific ROEs as needed. Reviews and approves service work orders per ROEs and internal standards in a collaborative effort with service managers and key relationship holders.
    7. Provides ETAs, fulfillment updates, and problem resolution to team and customers as needed.
    8. Monitor customer account details for non-payment and provide support to corporate credit department to resolve customer disputed/rejected invoices and past due receivables.
    9. Additional responsibilities as assigned.

    ADDITIONAL INFORMATION: (e.g. physical demands, confidentiality requirements, travel requirements)
    * Work effectively in diverse team and fast paced environment.
    * Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment with high attention to detail.
    * Strong communication skills, verbal and written, required.
    * Intermediate to advanced proficiency in Microsoft Office Suite.
    * Strong organizational, time management skills.
    * Able to meet short and long term deadlines.
    * Must be flexible to work outside normal working hours and weekends as required.
    Hours:
    8:00am to 5:00pm
    Location:
    Schertz TX 78154 United States
  • Valid City, State or Zip Code: McAllen
    Job Type : Contract
    Date: Monday, 25 January 2021
    At-Home Call Center Representative-$13.00-$15.50

    Why You'll Love Working With Us?
    *Weekly pay
    *At-home work
    *Great team environment

    What Will You Be Doing?
    *Act as an advocate for customers and be empathetic in all customer interactions
    *Provide extraordinary service to customers via phone, email and chat
    *Place orders with customers, answer questions about products and services

    What Do You Bring To The Job?
    *Telephone etiquette
    *Own equipment-pc, headset, reliable internet
    *Minimum one (1) year call center experience

    Select APPLY NOW to hear from a recruiter

    Share this job with friends and family and earn dollars for every successful hire

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Monday, 25 January 2021
    Are you looking to work from home? Do you have great customer service skills? Are you looking for a great company to work for? Manpower has immediate openings for a call center representative position in Oak Ridge, TN. These positions are to work remotely and requires all applicants to have high speed internet.
    What's in it for you?
    * Direct hire opportunity
    * Benefits such as health insurance,401k incentives and PTO yearly
    * Monday to Friday, 11:00am to 7:00pm schedule
    * Work from home
    What is the job?
    You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:
    * Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages
    * Listening, analyzing, and providing solutions to complex problems
    * Identifying fraudulent documents
    * Verifying information and processing application
    What do you bring to the job?
    * Ability to pass a computer literacy test
    * Ability to work mandatory overtime
    * Must be able to pass a background check, school verification and drug test
    * Prior experience in call center, customer service or any other related field preferred
    * High speed internet
    * Great customer service and ability to multitask
    And… Benefits?
    Absolutely!
    * Relaxed dress code
    * Generous vacation and paid sick leave package
    * Paid parental leave
    * BlueCross/BlueShield medical & dental insurance
    * VSP vision insurance
    * 401k with a 4% match
    Stop the job hunt & find your new career with Manpower today!
    Visit www.manpower.com to apply!
    Follow us on Facebook @ManpowerKnoxvilleTN
    We E-Verify
  • Valid City, State or Zip Code: Antioch
    Job Type : Contract
    Date: Monday, 25 January 2021
    Job Type: Temporary/Permanent
    Position Type: Temp/Perm
    Pay: $13.50 per hour

    A company in Antioch, TN is looking for customer service representatives to interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Help desk or problem-solving experience helpful. Reasoning skills, strong logic and problem-solving skills required.

    Call center hours are 12 Noon - 9 PM, M-F, + possible weekends.
  • Valid City, State or Zip Code: Latham
    Job Type : Contract
    Date: Monday, 25 January 2021
    Manpower is partnered with one of the nation's leading managed vision care companies. As a part of our commitment to helping people get ahead and keep America working, we are hiring upward of 10 customer service associates for this temporary to permanent opportunity. Our partner's members have access to quality eye care with plans that accommodate a broad range of demographic and economic needs. If you are passionate about helping others, apply today.

    What's In It For You?

    -Paid training
    -Full time hours
    -Nationwide brand support
    -Opportunity for a permanent placement

    What Is The Job?

    -Answer incoming calls
    -Guide clients through their benefit eligibility
    -Facilitate requests and answer questions
    -Transfer calls accordingly

    What You Bring?

    -Strong passion for solving problems and helping people
    -Interpersonal skills and proficient computer knowledge (Microsoft Office Suite)
    -Experience in a call center setting

    Interested?

    Select APPLY NOW and Recruiter will reach out within 48 hours.

    Share this job with friends and family and earn dollars with every successful hire.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations and will work with you to meet your needs.
  • Valid City, State or Zip Code: Roselle
    Job Type : Contract
    Date: Monday, 25 January 2021
    Onsite customer service rep needed asap in Roselle!

    $16

    8am-5pm

    Long term role

    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

    Handle high call volume, and must demonstrate ability to multitask

    Data entry experience a plus!
  • Valid City, State or Zip Code: Knoxville
    Job Type : Permanent
    Date: Monday, 25 January 2021
    Are you looking to work from home? Do you have great customer service skills? Are you looking for a great company to work for? Manpower has immediate openings for a call center representatives. These positions are to work remotely and requires all applicants to have high speed internet.

    What's in it for you?
    * Direct hire opportunity
    * Benefits such as health insurance,401k incentives and PTO yearly
    * Monday to Friday, 11:00am to 7:00pm schedule
    * Work from home
    What is the job?
    You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:
    * Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages
    * Listening, analyzing, and providing solutions to complex problems
    * Identifying fraudulent documents
    * Verifying information and processing application
    What do you bring to the job?
    * Ability to pass a computer literacy test
    * Ability to work mandatory overtime
    * Must be able to pass a background check, school verification and drug test
    * Prior experience in call center, customer service or any other related field preferred
    * High speed internet
    * Great customer service and ability to multitask
    And… Benefits?
    Absolutely!
    * Relaxed dress code
    * Generous vacation and paid sick leave package
    * Paid parental leave
    * BlueCross/BlueShield medical & dental insurance
    * VSP vision insurance
    * 401k with a 4% match
    Stop the job hunt & find your new career with Manpower today!
    Visit www.manpower.com to apply!
    Follow us on Facebook @ManpowerKnoxvilleTN
    We E-Verify
  • Valid City, State or Zip Code: Lavonia
    Job Type : Temporary
    Date: Monday, 25 January 2021
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
    * Experienced in customer service
    * Two-year or four-year degree preferred
    * Strong communication skills
    * Experience in MS Office
    * AS400 experience preferred
  • Valid City, State or Zip Code: Menomonee Falls
    Job Type : Contract
    Date: Monday, 25 January 2021
    Customer Service Representatives

    Manpower is working with one of the top employers in the market for CSR positions. We are currently working on filling 1st shift openings. Don't wait! Apply TODAY. Call or text our offices at 414-475-5252 "CSR" to be bumped to the front of the line!"

    What's in it for you?

    * 1ST shift hours
    * $15/Hr to $18/Hr
    * $125 referral bonus
    * Weekly pay checks
    * Currently the ability to work remote
    * Continuing education/certification benefits

    What is the Job?

    * Customer Service Representative takes incoming calls regarding Dental insurance questions
    * Provides superior customer service to client over the phone while working remote
    * Ensures quality by using standard operating procedures, templates, training and supervision, and good judgment

    What do you Bring to the Job?

    * High School Diploma or GED
    * Ability to pass background and drug test
    * Reliable transportation
    * Stable work history is a must

    Stop your job search and apply today, come see why our clients rely on us and see why our associates love working with us. Do you need more information? Call us 414-475-5252. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Hagerstown
    Job Type : Contract
    Date: Monday, 25 January 2021
    Are you technologically savvy? Do you enjoy helping others who are not? Do you like having a little extra time in the mornings before you head into work? Are you looking for rewarding work that will allow you to work in a convenient, Hagerstown location?

    If you answered "yes" to these questions, Manpower has the job for you!

    Our client has an immediate need for an experienced Help Desk Associate to join their team to provide phone support to their customers. The primary role is to respond to calls, analyze and troubleshoot problems, create and resolve trouble tickets, and escalate issues to specific departments as needed.

    In this role, you will have the opportunity to:
    * Answer calls from customers and follow procedures outlined to solve issues.
    * Monitor and respond to department emails
    * Document calls in tracking software
    * Respond to customer generated tickets
    * Provide support for issues with cable modems and digital phones

    What's in it for you?
    * The opportunity to be considered for full time, permanent employment
    * Great benefits upon permanent hire
    * Set schedule with consistent, full-time hours (12:30pm-8:30pm)
    * The ability to do self-training to develop your knowledge and skills during downtime
    * The opportunity to work with a professional team that's dedicated to providing top-notch service to their customers

    You'll just need to bring:
    * Experience in troubleshooting hardware, network/connectivity issues, wireless connections
    * Knowledge of Windows operating systems, email clients, browsers, etc.
    * High School Diploma/GED
    * Ability to multi-task and prioritize work
    * Understanding of networking terms

    Don't miss out on this great temp to hire opportunity! Apply today and let us reach out to you with more details!
  • Valid City, State or Zip Code: Lancaster
    Job Type : Contract
    Date: Sunday, 24 January 2021
    Customer Service/Call Center- Work from home-$16.50 and $17.00 for Bi-lingual Reps

    Do you want to work from the comfort of your home and make great money? Do you have one year work experience? Customer Service and Call Center experience?


    What's in it for you?

    * No need to work outside the home- safe in the comfort of your home
    * Full time hours
    * Great pay
    * Employee focused culture
    * Six month contract

    What do you bring?
    * Strong work ethic and desire to deliver top quality Customer Service
    * Assistance scheduling Covid-19 Vaccines
    * Strong attention to detail and quality service
    * Strong verbal and written communication skills
    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Free upskill training programs available
    * Paid referral program


    Stop your job search and apply today! Call or text our office at 717-581-0700 for immediate consideration!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Portland
    Job Type : Contract
    Date: Sunday, 24 January 2021
    Customer Support Technician for IDEXX

    Do you have a strong customer service background? Have you provided technical support to customers over the phone and through email? Are you interested in getting your foot in the door at one of Maine's most recognizable companies? If so, apply to be a Customer Support Technician for IDEXX!

    Perks of the Position:
    * Full-time, temp-to-hire assignment
    * Competitive weekly pay
    * Excellent career building opportunity
    * Access to health insurance
    * Maine Earned Paid Leave

    What You Will Be Doing:
    * Providing software application support to clients
    * Onboarding customers and providing ongoing support
    * Performing clerical duties as necessary
    * Reporting and escalating any issues

    Skills Needed for Consideration:
    * Experience with offering technical support to customers
    * Exceptional communication skills (verbal, written, and electronic)
    * Strong computer and technical application skills
    * Keen attention to detail
    * Ability to communicate complex technical issues to technical & non-technical people
    * Successful completion of a background check
    * Ability to work remotely when needed

    Let's make it as easy as possible for you to apply to be a Customer Support Technician for IDEXX. Simply choose the option below that is most convenient for you to get the conversation started.

    Apply Online: see below
    Email: [email protected]
    Text: "IDEXX CST" to 207.560.0928
    Call: 207.774.8258
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Sunday, 24 January 2021
    Notre client dans le secteur de la vente au détail (vêtements pour femmes) recherche plusieurs représentants(es) du service à la clientèle

    Ce contrat est pour 3 mois débutant le 15 février salaire de $17.50/heures

    Qu'est-ce que tu y gagnes ?
    Contrat des maintenant 3 mois
    Horaires de travail disponible en divers variation : lundi au vendredi 8am-20:30heures, aussi samedi et dimanche 9am-17:30heures
    Si vous avez de la passion pour le service à la clientele, ce poste est pour vous!

    Qu'est-ce que le poste ?
    - Surveiller et faciliter les transactions en ligne
    - Agir en première ligne et assurer la liaison entre les clients et nos services internes en détournant les incidents ou en les redirigeant vers le service approprié, en garantissant la résolution de tous les problèmes
    - Traite les achats de cartes cadeaux en ligne
    - Tenir à jour les connaissances sur notre gamme de produits et les tendances actuelles ainsi que sur nos programmes de marketing pour deux bannières
    - Tient à jour les lettres de service et les modèles standard (en anglais et en français) dans la base de connaissances du logiciel
    - Il doit connaître l'ensemble des politiques, des procédures, des procédures d'escalade et du personnel.
    - Tout en traitant les retours en ligne, il doit encourager le client à retourner en magasin et/ou à convertir le retour en une vente

    Qu'apportez-vous au travail ?
    - Diplôme d'études supérieures
    - Une expérience dans le commerce de détail ou le commerce électronique est un plus
    - 2 ans d'expérience dans le service à la clientèle
    - Doit être flexible envers les heures de travail,
    - Maîtrise de la messagerie électronique, expérience d'Outlook souhaitée.
    - Une autorisation légale est nécessaire pour travailler au Canada
    - Capacité à réussir une vérification des antécédents, incluant vérifications d'emploi dans les derniers 5 ans.

    Sélectionnez POSTULEZ MAINTENANT un recruteur vous contactera dans les 24 heures.

    Référer ce poste à vos amis et votre famille et gagnez de l'argent pour chaque embauche réussie.
    Manpowergroup reconnaît l'importance de fournir un environnement accessible et exempt d'obstacles. Nous sommes déterminés à créer un environnement accueillant, équitable et inclusif en offrant des chances égales d'accès à nos services. Chez Manpowergroup, nous nous engageons à fournir des logements et nous travaillerons avec vous pour répondre à vos besoins.
  • Valid City, State or Zip Code: Philadelphia
    Job Type : Contract
    Date: Saturday, 23 January 2021
    Client in need of friendly and professional Customer Service Representatives for a WORK FROM HOME, 6 month+ assignment. Must have previous related experience, computer, internet access and phone. For IMMEDIATE consideration, please email your resume to [email protected]
  • Valid City, State or Zip Code: Bristol
    Job Type : Contract
    Date: Saturday, 23 January 2021
    Client in need of friendly and professional Customer Service Representatives for a WORK FROM HOME, 6 month+ assignment. Must have previous related experience, computer, internet access and phone. For IMMEDIATE consideration, please email your resume to [email protected]
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Thursday, 21 January 2021
    Bilingual Customer Service Representatives-(Work from Home) - $16.00 Hourly Wage

    Calling all Manitobans!

    Just join us to be a Bilingual French - Customer Service Representative,
    we believe you can grow up with big clients,
    develop your skills at fast pace,
    and create the best version of yourself.

    What is in it for you?

    * Hourly Wage - $16.00 Hourly
    * Full-time Roles
    * Overnight Schedules
    * Temporary to Permanent
    * 5 Days in a week
    * No sales will be involved.
    * Easy to access in the comfort of your home

    What is the Job?

    * Responding to calls regarding client inquiries, among them 95% calls are Inbound Calls
    * Assisting with client subscribers with their donations or any inquiries.
    * Handling different scenarios from different customers

    What Do You Bring to the Job?

    * High school diploma or equivalent.
    * Strong hold of communication skills in English and French
    * Minimum of 35-45 WPM with 90% accuracy
    * Superior experience in Microsoft Office Suites (Outlook, Word, Excel)
    * Previous customer service experience is preferred.
    * Able to pass background checks is needed
    * Able to provide own laptop/pc, web cam, USB headset, hardwired connection, high speed internet and a additional monitor.
    * Will start on Immediately

    Now power yourself and seize the opportunity…. Be the first to APPLY!

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook 'Manpower Manitoba'.