Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Portland
    Job Type : Permanent
    Date: Thursday, 02 April 2020
    Let's #KeepMaineWorking! Email/Text/Phone/Web applications accepted!

    Customer Service Rep - Direct Hire (Portland, Maine)
    Manpower is now seeking an experienced Customer Service Representative for a great direct hire opportunity in Portland! If you're a self-motivated individual that thrives in a fast-paced professional atmosphere, this is an excellent opportunity to apply your customer care expertise at a leading biotech company!

    What's in it for you?
    Full-time, direct hire employment at a growing international company
    Pay DOE
    1st shift, Monday-Friday schedule
    Join a driven team with a reputation for excellence

    What will you be doing?
    Serving as the first point of contact for customers and directing calls to the appropriate teams as needed
    Providing accurate information in response to questions about products, orders/deliveries, account statuses, and more
    Processing sales orders, invoices, and new or amended requests using Sage 200 & Sage 3
    Acknowledging receipt and processing of customer orders within the established timelines
    Ensuring compliance with established policies and procedures
    Other related customer support tasks as needed

    What will you bring to the job?
    Proven experience in a similar customer support role
    Self-motivation, and the ability to work efficiently in a results-oriented, KPI-driven environment
    Familiarity with ERP systems and relevant ISO 9001 and 13485 standards preferred

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-774-8258, or texting "Customer Service Rep" to 207-560-0928.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "The Manpower team member I worked with was efficient, straightforward, and easy to talk to. The whole experience was a 10 out of 10 for me!" - S.A., Presque Isle
  • Valid City, State or Zip Code: Portland
    Job Type : Temporary
    Date: Thursday, 02 April 2020
    Let's #KeepMaineWorking! Email/Text/Phone/Web applications accepted!

    PT Customer Support Project (Portland, Maine)
    Manpower is now seeking an experienced customer service specialist for an exciting project in Portland! If you thrive in a fast-paced professional environment where you can interact with a variety of people, this is a great opportunity to apply your skills at a leading biotech company!

    What's in it for you?
    No permanent commitment required: project planned to run for approximately 6 months
    Excellent part time schedule: Monday-Friday, 10am-2pm
    $14-18/hour DOE
    Weekly paycheck

    What will you be doing?
    Serving as the first point of contact for customers and directing calls to the appropriate teams as needed
    Providing accurate information in response to questions about products, orders/deliveries, and account statuses
    Ensuring compliance with established policies and procedures
    Other related customer support tasks as needed

    What will you bring to the job?
    Proven experience in a similar customer support role, including experience using CRM and ERP systems
    Ability to work efficiently in a results-oriented environment that utilizes KPIs
    Ability to work within the required ISO 9001 and 13485 standards

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-774-8258, or texting "Customer Support" to 207-560-0928.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "Manpower was very helpful, and I absolutely love the job I was placed in!" - K.A., Augusta
  • Valid City, State or Zip Code: Largo
    Job Type : Contract
    Date: Wednesday, 01 April 2020
    Billing Associate/ Claims Processor Largo FL

    Manpower is seeking an Insurance Claims Processor / Billing Associate for one of our clients in Largo!

    What's in it for you?

    * 6-month assignment with permanent opportunities
    * Full Time Monday-Friday 8:00am-5:00pm

    * $13.50 per hour



    Description:

    The Billing Associate will respond to customer inquiries and resolve issues associated with credit card, pre-authorized checking, and cash transactions. Document systems by processing data appropriate to customer accounts for requests/payment, inquiries, and issue resolution.

    Perform other Billing duties daily including, but not limited to, address changes, member/policy maintenance, monetary adjustments, new account set-up, dispute research and resolution, fraud research, receivable collection on accounts and quality review.

    Requirements :

    * 1-2 years minimum experience in billing or insurance claims.

    * Be able to work independently

    * Strong Customer Service Experience





    Apply Now!

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Santa Ana
    Job Type : Contract
    Date: Wednesday, 01 April 2020
    Do you enjoy helping people? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for a Customer Service Representative in Santa Ana, CA.

    What's in it for you?

    * Full time hours
    * Weekly Pay (every Friday)
    * Free college tuition program

    What you'll be doing:

    * Responsible for answering high volume of incoming calls
    * Interacting with customers in a professional and courteous manner at all times
    * Recording electronic customer transactions accurately with every contact
    * Performing other duties as assigned

    Who we're looking for:

    * High school Diploma or equivalent (such as GED)
    * 1 year of previous call center experience (preferred)
    * Must be detail oriented
    * Must be well organized and able to work under pressure
    * Ability to pass pre-employment history

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

    Stop your job search and apply today. Do you need more information? Contact Yesenia at 657.201.8812. We love referrals so please share our job with friends and family.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Wednesday, 01 April 2020
    Manpower is looking for Customer Service Representatives (Work from Home)- $12.00 -13 hourly

    Powering yourself is a big thing, but usually through small jobs you've ever taken.

    If you are a problem-solver with good communication skills;
    If you can respond quickly and make clients feel comfortable;
    If you have enough patience and confidence to handle difficult scenarios and;
    you want to practice hard skills to level up yourself……

    Just join us to be a Customer Service Representative,
    we believe you can grow up with big clients,
    develop your skills at fast pace,
    and create the best version of yourself.

    What's in it for you?

    * Hourly wage- $12/13 (depending on experience)
    * Weekly Hours 32 to 37.5
    * Temporary job for 4-6 months to permanent opportunities
    * Regular schedules can be in between 7:00 AM start to 8:00 PM end
    * 5 Days in a week, including weekends
    * Must have high speed internet access
    * Must have reliable laptop
    * Must have USB Headset
    * Career advancement and more

    What's the Job?

    * Respond to calls regarding insurance benefit telephone inquiries, among them 95% calls are Inbound Calls
    * Assist with Roadside Assistant for client subscribers with their donations
    * Handle different scenarios from different customers

    What Do You Bring to the Job?

    * High school diploma or equivalent.
    * Strong hold of communication skills in English
    * Minimum of 40-45 WPM with 90% accuracy
    * Superior experience in Microsoft Office Suites (Outlook, Word, Excel)
    * Previous customer service experience is preferred.
    * Able to pass background checks is needed
    * Will start end of April 2020

    Now power yourself and seize the opportunity….Be the first to APPLY!

    Please note that due to the COVID-19 situation, we are practicing social distancing interviews will be conducted virtually.

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook 'Manpower Manitoba' .
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Wednesday, 01 April 2020
    Manpower has immediate opening for CSR / Phone Agent in Florence, SC

    What's in it for you?
    *Pay rate: $ 10.50

    *Shift: 08:00 am to 05:00 pm or 09:00 am to 06:00 pm

    *Start Date: ASAP!

    *Duration: 3 months (Temp to Perm)

    Primary Job Accountabilities/Responsibilities

    *Makes necessary outbound phone calls to insurance agents and companies using scripts to obtain insurance information to be able to load into a gathering facility.
    *You will obtain the necessary insurance information in order to disburse premium payments from the escrow account if required.
    *Specialists will perform maintenance and or disbursements in the client servicing system as necessary for policy changes, letters, notices, etc.
    *Ensures all items are processed in a timely manner to meet or exceed established standards.

    What you bring to the job?

    · Insurance, banking/finance, mortgage lending experience
    · High School Diploma or GED
    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Michael at 4142693151 ext. 1013. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Wednesday, 01 April 2020
    Manpower has immediate opening for CSR / Claims Specialist in Florence, SC

    What's in it for you?

    *Pay rate: $ 12.00
    *Shift: 1st Shift
    *Start Date: ASAP!
    *Duration: 5 months (Temp to Perm)

    Primary Job Accountabilities/Responsibilities

    *Provides front line, direct contact with customers when filing claims over the phone.
    *Informs customers of the organization's products and/or services.
    *Files claims by collecting pertinent information from customers.
    *Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    *Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    *Processes and determines coverage by reviewing forms and other applicable records.
    *Maintains professionalism and effectively interacts with all contacts, both internal and external.
    *Maintains department quality standards and performs job duties as directed by supervisor.

    What you bring to the job?

    · Insurance, banking/finance, mortgage lending experience
    · High School Diploma or GED
    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Michael at 4142693151 ext. 1013. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Pensacola
    Job Type : Contract
    Date: Tuesday, 31 March 2020
    Enjoy working in a fast-paced environment? Manpower has a job for you! Manage inbound calls while providing information and researching technical solutions.
    What's in it for you? 420.25 per hour - Weekly paychecks OT available - long term assignment - multiple shifts available.
    What is the job? Respond to incoming service calls - utilize troubleshooting techniques to resolve hardware, software, and network issues - identify, evaluate and prioritize end-user issues to ensure that inquiries are successfully resolved
    What do you bring to the? High School Diploma - AS Preferred One year of experience troubleshooting software and hardware issues,
    ACTIVE SECURITY CLEARANCE REQUIRED

    Stop your job search and apply today. Do you need more information? Call us at 850-473-8011.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Tuesday, 31 March 2020
    Are you a Call Center Professional - a Customer Service Whiz?!?!... Look no further. We have the opportunity for you!!

    As a Customer Care Consultant in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution.

    Are you interested? The ideal candidate will possess:
    * Minimum High School Diploma or Equivalent GED
    * At Least 3 years in a call center environment
    * A passion for customer service
    * Initiative, knowledge, drive and a high attention to detail

    MUST BE ABLE TO WORK ANY SHIFT BETWEEN 8AM-9PM Monday-Friday
    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Three years of call center experience
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle.

    If this is the position for you, apply now!!
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Tuesday, 31 March 2020
    Do you enjoy working in a fast-paced environment? Are you looking for steady hours and weekly paychecks? Manpower has Immediate Hiring for Processing Specialist Positions in Florence, South Carolina!

    What's in it for you?
    * 1st shift (Mon-Fri 8:00am-5:00pm)
    * Pay rate: $12.00/hour
    * 6 months contract w/ Permanent Opportunity
    * Work at home

    What is the job?
    * Ability to understand complex insurance forms to allow accurate updating to the client's database so clients can meet complicated regulatory obligations and to ensure the property has insurance coverage at all times
    * Identify numerous policy types from complex insurance forms and determine action needed. For example: PUD, Town Home, Flood, Wind, etc.
    * Make timely premium payments from established escrow accounts to ensure there is continuous coverage
    * Outbound telephone calls to insurance agents and/or insurance carriers

    What you bring to the job?
    * At least 1 year Call Center/Customer service experience in Insurance, banking, finance, or mortgage
    * Able to present High school Diploma/ GED
    * Must have high speed internet
    * Ability to pass Background check and Drug screen
    * Must be able to work in the US without company sponsorship

    Stop your job search and apply today. Do you need more information? Contact Ruswyn at 414-269-3151 ext. 1343 or email at [email protected] We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Tuesday, 31 March 2020
    Manpower has immediate opening for Processing Specialists in Duluth, GA.

    What's in it for you?

    Start Date - ASAP
    Hire Percentage: 98% to extend an offer
    $14.00 per hour
    8:00 am - 5:00 pm M-F
    Temp-to-Perm
    Work from home until the COVID-19 situation is under control.
    Client will provide desktop computer, headset and mouse.

    What is the job?

    The Processing Specialist handles insurance documents on behalf of our financial institution clients, directly impacting the timeliness and accuracy of the homeowner's property insurance coverage.
    This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail.
    It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
    Primary Job Accountabilities/Responsibilities
    Process documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals.
    Identify policy type and determine appropriate action needed.
    For example:
    PUD, Townhome, Flood, Wind, etc.
    Make appropriate updates to client database in order to meet regulatory obligations.
    Make timely premium payments from established escrow accounts to ensure continuous coverage.
    Manage time to handle multiple demands and competing priorities.
    Meet deadlines and quality standards Communicate and coordinate with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements.
    Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant's commitments.
    Demonstrate empathy regarding your work and the impact it has on the Client and homeowner.
    Address any questions, concerns, or suggestions in a timely and appropriate manner.
    Build and maintain effective internal working relationships and support teamwork in meeting company goals.
    Understand how the Processing Specialist role fits into the larger organizational context and ensure the smooth hand off of work (incoming and outgoing).
    Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners.

    What you bring to the job?

    Banking, finance, or mortgage lending experience
    High School Diploma or GED
    Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Monday, 30 March 2020
    Are you a Call Center Professional - a Customer Service Whiz?!?!... Look no further. We have the opportunity for you!!

    As a Customer Care Consultant in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution.

    Are you interested? The ideal candidate will possess:
    * Minimum High School Diploma or Equivalent GED
    * At Least 3 years in a call center environment
    * A passion for customer service
    * Initiative, knowledge, drive and a high attention to detail

    MUST BE ABLE TO WORK ANY SHIFT BETWEEN 8AM-9PM Monday-Friday

    Qualifications:
    Previous experience in customer service, sales, or other related fields
    Three years of call center experience
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle.

    If this is the position for you, apply now!!
  • Valid City, State or Zip Code: St. Paul
    Job Type : Permanent
    Date: Sunday, 29 March 2020
    This is a Direct Hire position.

    Summary: The Customer Experience and Marketing Administrator is responsible for creating and improving the customer experience through personal contact and leading others to improve customer experience through customer touchpoints. This person also leads our marketing efforts and works with our sales team to business identify markets, prospects and grow our contract medical manufacturing business.

    Hours: 8am-4:30 pm, M-F

    Responsibilities

    Providing first and lasting impression of the company while answering our company phones and by being the engaging and knowledge person in our lobby; in principle being the voice and face of the company
    Providing leadership and guidance to others so that we deliver a remarkable customer experience
    Planning, executing and improving our marketing efforts including tradeshows, website, social media, e-marketing, prospecting, Customer Experience (CX) and other B2B marketing programs
    Executing Microsoft CRM database maintenance, software enhancements and data entry and analysis activities; including but not limited to customized searches for Sales associates
    Executing confidentiality and non-disclosure agreements for suppliers, customers and guests of the company
    Providing administration support, including meal and various planning assistance for guests sales and executive team members.
    Create and Improve the Customer Experience. Lead by example and deliver a customer experience that is consistent and remarkable in-person and on the phone.
    Coordinate Trade Show events. Create and execute project plan to meet event requirements.
    Work with VP of Sales and Marketing to create and facilitate marketing programs, including social media and website content.
    Work with Information Systems team to facilitate current and relevant Microsoft Dynamics 365 CRM software needs and maintain database for users.
    Manage non-customer purchase order agreement requirements, such as non-disclosure and confidentiality agreements.
    Provide administrative assistance to Sales Team.

    Training/Education/Experience

    Associates or bachelor's degree in business, marketing or communications, or equivalent work experience.
    Excellent communication skills, both verbal and written.
    Minimum two years' experience with in-person customer service.
    Preferred experience in database management, preferably using Microsoft Dynamics 365 CRM.
    Experience in coordinating requirements for trade show events, social media channel content creation and facilitation, preferred.
    Experience in delivering exceptional customer experiences.
    PC skills, specifically with Microsoft Office products (Word, Excel, PowerPoint, Outlook) plus ability to learn new and proprietary systems
    Experience in a manufacturing-based environment preferred.
  • Valid City, State or Zip Code: Bridgewater
    Job Type : Contract
    Date: Sunday, 29 March 2020
    Job Title: Customer Service Representative II

    Duties:

    The mission of Customer Service (CS) is to provide compassionate, knowledgeable and efficient service to consumers and healthcare providers, to maintain and enhance the use and prescribing of products. The CS Representative is a critical role responsible for providing resolutions to customer inquiries from multiple channels as well as data capture for customer trending and product issues. Qualified candidates will be comfortable in a multi-tasking in a high-energy environment.

    Summary/Scope

    Prior customer service experience strongly desired, 3-5 years.
    Previous pharmaceutical experience preferred
    Individuals are required to use a telephone, wear a headset, and sit at a desk for extended periods of time.
    Arrive to work on time and adhere to schedule
    Basic understanding of standard call greetings and situational call handling.
    Ability to communicate clearly and concisely, both in writing and verbally
    Process product replacements for healthcare professionals and consumers
    Recognize potential adverse events & product quality complaints, capture relevant information (as required) and direct such calls to the appropriate dept.
    Provides exemplary service to patients, prescribers, pharmacies and commercial sales reps
    Collaborate with manager and team to establish expectations, priorities and timelines to effectively self-manage daily workload
    Carry out special duties as assigned by management.
    Ability to contribute to a team environment as well as function independently
    Provide timely and useful updates on orders to the customers

    Skills/Knowledge Required:

    Strong organizational skills and attention to detail
    Excellent communications skills - verbal, written and listening
    Computer Skills - MS office suite, Basic/Intermediate (Outlook, Word, Excel)
    Strong keyboard skills and the use of basic office equipment (telephone, fax machine, copier)
    Accountability/Responsibility - Takes ownership of both successes and failures and be open to feedback.

    Process Knowledge - Understand procedures and processes, effectively explain and implement them.
    Adaptable - Positively embrace different situations, think outside the box for a solution and implement an appropriate solution
    Communication Skills - Employ strong listening skills and convey information clearly to audience using a tone that balances friendliness and professionalism.
    Position information positively while utilizing call handling skills.
    Professionalism - Understand the big picture, be aware of both self and others, and maintain composure by demonstrating patience and restraint.

    ***Knowledge of SAP preferred

    Education:
    Bachelor's degree preferred

    Additional

    MICROSOFT OFFICE
    MICROSOFT OUTLOOK
    MICROSOFT WORD
    INTERNAL CONTROLS
    MICROSOFT POWERPOINT
    RETAIL SALES
    SARBANES OXLEY
    SERVICE CENTER
    ORDER MANAGEMENT
    OUTLOOK
    POWERPOINT
    SAP
    SIEBEL
    SOX
  • Valid City, State or Zip Code: Warren
    Job Type : Contract
    Date: Sunday, 29 March 2020
    Responsibilities:
    - Start each day knowing that you are part of an awesome team where hard work, teamwork and dedication are key ingredients
    - Provide EPIC customer service for aspiring and licensed professionals
    - Going above and beyond to support our customers with all of their product and service needs. Including problem-solving and basic technical support
    - Provide detailed product information to our customers that match their licensing needs and career plans.
    - Enthusiastic, energetic, dependable and highly motivated with a professional and friendly attitude

    Skills and Requirements:
    - Ability to identify customer needs to create Raving Fans of our company and products
    - Ability to develop a rapport with customers over the phone
    - Excellent interpersonal, written and verbal communication skills
    - Good critical thinking
    - Ability to learn and navigate new software quickly and comfortably using multiple computer screens and internet tabs simultaneously
    - Strong work ethic

    Education and Experience
    - Customer Service experience preferred
    - Proficiency in Microsoft Office (Word, Excel, and Outlook)
    - High school diploma or equivalent
  • Valid City, State or Zip Code: Dubuque
    Job Type : Contract
    Date: Sunday, 29 March 2020
    Enrollment Representative

    REMOTE WORK DURING THE COVID19 SITUATION, IN OFFICE WORK AFTER RESTRICTIONS HAVE BEEN LIFTED.

    The Decorah IA Manpower office is working to fill positions in the Dubuque IA area for Enrollment Representatives. Working hours are Monday - Friday, 8AM - 4:30 PM. In these positions, you will be interacting with customers, to provide information in response to inquiries about health related product and services and to handle and resolve complaints. Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken will be part of these positions.
    Candidates must have great verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information.
    A successful candidate would have previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience: High school diploma or GED preferred. 2 to 4 years of customer service related experience required. Knowledge of Insurance and Healthcare jargon a plus.
    If you feel that you are a qualified candidate, I would like to visit with you. Call the Decorah, IA Manpower office at 563 382 2119

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Boucherville
    Job Type : Contract
    Date: Thursday, 26 March 2020
    Notre client, qui oeuvre dans le domaine de l'expédition à travers le Canada et à l'international, recherche présentement deux agent au service à la clientèle pour le bureau de Boucherville.

    Vos tâches :
    - Accueillir les clients au comptoir
    - Répondre au téléphone
    - Faire le suivi des commandes avec les clients et/ou fournisseurs

    Exigences du poste :
    - Être articulé et avoir une bonne présentation devant les clients
    - Avoir minimum 6 mois et plus d'expérience au service à la clientèle

    Mandat temporaire de 2 semaines pour le moment (peut-être plus si le besoin devient urgent)
    Horaire de travail :
    Poste temps plein : lundi au vendredi de 7h30am à 14h00pm
    Poste temps partiel : lundi au vendredi de 14h00pm à 18h00pm

    Salaire : 18,59$ de l'heure

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : [email protected]

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Thursday, 26 March 2020
    Customer Service Representative
    Contact Center professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Halifax. Finding your passion is humanly possible.

    As a Customer Service Professional you are:
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry

    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time must be flexible to work Monday to Sunday between 8am and 11pm
    * There may be opportunity to work from home
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Bilingual is an asset

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun
  • Valid City, State or Zip Code: Kitchener
    Job Type : Contract
    Date: Thursday, 26 March 2020
    Customer Service Representative
    Contact Center professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Kitchener. Finding your passion is humanly possible.

    As a Customer Service Professional you are:
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry

    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time must be flexible to work Monday to Sunday between 8am and 11pm
    * There may be opportunity to work from home
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Wednesday, 25 March 2020
    Manpower is recruiting Bilingual B2B Customer Service Reps in the Moncton area. This is a temporary contract with very high possibilities for permanent placement.

    Job Responsibilities:

    *Bilingual B2B Customer Service Reps are the first point of contact for Consumers, Suppliers and Employees/Retirees. The ideal candidate must ensure a high degree of customer satisfaction through rapid constructive and responsive communication. Ability to multi-task is very important.
    *Answer incoming request via telephone, email, fax and web
    *Register the consumer, supplier and employee inquiries/complaints into the ticketing applications
    *Identify and escalate critical issues
    *Resolve or forward requests in accordance with established procedures
    *Responding to request in a timely and professional manner
    *Perform a variety of moderately complex clerical tasks

    Job Qualifications and Competencies:

    *3 years of customer service experience
    *Ability to multitask and work in a fast past environment
    *Responds well to change
    *Dependable, Punctual and attentive to detail
    *Ability to work independently and in a team environment
    *Excellent skills is MS Office
    *SAP, Salesforce, Jira, Confluence knowledge an asset
    *Strong verbal and written communication skills
    *Fluently bilingual is required (English and French)

    Pay Rate: $16/hour
    Hours of operation: Monday to Friday 8:30AM to 5:00PM

    If you have the qualifications for this position and are interested in an exciting opportunity, apply directly to this posting today.