• Valid City, State or Zip Code: Waynesville
    Job Type : Temporary
    Date: Monday, 17 February 2020
    Lead Generator
    Manpower-Waynesville NC
    Temporary - Part time position
    $10.00 per hour

    A local insurance company is looking to interview a professional individual with previous sales, telemarketing or customer service experience.

    Responsibilities
    * Greet and welcome guests
    * Be punctual and dependable-Attendance is a MUST
    * Perform clerical duties such as answering the phone, filing, photocopying, and faxing
    * Accept payments
    * Update address and contact information
    * Proficiency with MS Word and MS Excel preferred
    Requirements
    * Previous experience in telemarketing or sales required
    * Hands-on experience with office equipment (e.g. fax machines and printers)
    * Professional attitude and appearance
    * Solid written and verbal communication skills
    * Excellent organizational skills
    * Multitasking and time-management skills, with the ability to prioritize tasks
    * Customer service attitude
    * High School Diploma or GED
    * Ability to submit to and pass drug screen and criminal background check

    We love referrals. Visit www.manpower.com/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.
    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.Manpower.com/mypath
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Sunday, 16 February 2020
    Do you have Medical Claims Processing Experience?!?!
    If so, Manpower is looking for you to join our client in Durham!

    Requirements:
    MUST HAVE PREVIOUS Claims Processing Experience
    High School Diploma & Bachelors Degree

    Job Description:
    Reviews claims forms and documents for accuracy and completion and obtains missing information as necessary. Determines claims coverage by examining company records. Responsible for calculating claims amounts and submitting claims for payment. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor.

    Must have analytic skills, communication skills,
    Cannot take time off during 4 week training.

    Must be available, flexible and reliable.
    Training is 4 weeks

    Training hours: 9-4:30
    Shift after training: 8am to 5, with occasional approved OT to include possibly Saturday OT

    APPLY TODAY TO HEAR ABOUT THE NEXT STEPS!
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Thursday, 13 February 2020
    Summary
    Processes group and member enrollments; updates eligibility records and rates; audits and reconciles group accounts;
    responds to questions regarding eligibility, premium statements, and life insurance benefits by e-mail, fax, or phone;
    and processes transactions submitted electronically through Online Group Administration and other methods.
    Essential Duties and Responsibilities
     Processes member and group enrollments and updates, including benefits, coverage, and contact information; and
    maintains the comments and other screens in FACTS in an accurate and timely manner
     Sets up new group records
     Accurately codes applications and processes enrollments from Excel spreadsheets and other electronic methods
     Logs and closes records for enrollment applications in the add-on log
     Calculates and applies enrollment, termination, and other adjustments to group and member records
     Flags necessary letters and ID cards
     Processes eligibility letters daily
     Logs and tallies daily processing for monthly reports
     Audits departmental processing as directed, including Online Group Administration and new enrollments, to
    ensure completeness and accuracy
     Generates and prepares census and other reports
     Processes returned mail, including updating group and member contact information
    Other:
     Must comply with Company and Departmental policies and procedures
     Performs other duties as assigned
     Must be present in the office to perform job functions, except for external meetings and Company events
     Job may be modified at any time
    Supervisory Responsibilities
    This job has no supervisory responsibilities.
    Education and Experience
    High school diploma or GED is required. College degree; one year of experience in billing, administration, customer
    service, or a related area; or equivalent combination of education and experience is preferred.
    License or Certification
    None is required for this position.
    Knowledge, Skills, and Abilities
    Qualification
    Required or
    Preferred
     Strong data entry, analytic skills, and attention to detail Required
     Excellent customer service, organizational, time management, and verbal and written
    communication skills
    Required
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Thursday, 13 February 2020
    Summary
    Verifies, processes, and records financial data and provides accounting and administrative assistance to the
    Finance and Accounting Department in an efficient and timely manner.
    Essential Duties and Responsibilities
     Receives cash and checks and prepares daily deposits
     Compiles, prepares, and/or sorts documents and records such as vouchers, invoices, checks, receipts, and
    reports
     Prepares, reviews and analyzes financial and finance-related reports and documents
     Verifies and posts business transactions, such as funds received and disbursed, to the general ledger
     Maintains and updates inventory records of supplies and fixed assets
     Processes and maintains licenses, certificates and certain employee benefit records
     Maintains and reconciles petty cash
     Assists with monthly general ledger closings and audits
     Uses various software applications to assemble, manipulate, and format data and reports
     Conducts accounting-related research, verification and data analysis
     Answers vendor, employee, and other inquiries
     Performs various computations and clerical tasks such as faxing, photocopying, typing, scanning and filing
     Assists with obtaining quotes from vendors, preparing purchase orders, placing orders, reviewing samples or
    proofs, and verifying receipt of orders
     Operates the main switchboard on a backup basis
     Composes, proofreads, edits and revises policies, procedures, documents, technical manuals,
    correspondence, memos, etc.
     Maintains records through filing, retrieval, retention, storage, compilation, coding, updating, and purging
    Other:
     Performs other duties as assigned
     Must comply with Company and Departmental policies and procedures
     Must be present in the office to perform the job functions, except for external meetings and events
     Job may be modified at any time
    Supervisory Responsibilities
    This job has no supervisory responsibilities.
    Education and Experience
    High school diploma or GED is required. Associate's degree (A.A.) or equivalent from two-year college or technical
    school; one year related experience and/or training; or equivalent combination of education and experience is
    preferred. Bachelor's degree (B.A./B.S.) in Business or Accounting is preferred.
    License or Certification
    None is required for this position.
    Knowledge, Skills, and Abilities
    Qualification
    Required or
    Preferred
     Knowledge of general accounting principles and practices Required
     Excellent customer service, organizational, time management, and verbal and written
    communication skills
    Required
     Strong analytic skills and attention to detail Required
     Work independently and in a team environment Required
     Read and interpret documents such as procedure manuals; write reports and
    correspondence; and speak effectively with customers and employees of the organization
    Required
     Calculate figures and amounts such as discounts, interest, commissions, proportions, and
    percentages
    Required
     Solve practical problems and interpret a variety of instructions furnished in written, oral,
    diagram, or schedule form
    Required
     Intermediate-level proficiency in Microsoft Word and Excel
     Proficiency with a 10-key calculator
     Experience with Internet Explorer or similar web browser Preferred
     Proficiency in Quick Books
     Basic proficiency in Microsoft Outlook

  • Valid City, State or Zip Code: Honolulu
    Job Type : Permanent
    Date: Thursday, 13 February 2020
    Summary
     Oversees and manages the day-to-day functions of the Account Management (AM) Department.
     Ensures the department's goals of creating a positive client experience and Key Performance Indicators
    are monitored and achieved.
     Assists the Vice President (VP) of AM in creating the optimal Client Experience and achieving company goals.
    Essential Duties and Responsibilities
     Strives to facilitate the retention of desired clients and cross-sell when the opportunity arises.
     Oversees and manages the full Client life cycle from new Client outreaches, ongoing maintenance, renewals,
    and terminations.
     Makes recommendations on improving the Client Experience.
     Identifies opportunities to improve existing or create new processes and procedures and assists with
    implementation.
     Fosters an interactive and collaborative work environment for the AM team.
     Trains new Account Managers.
     Ensures proper coverage of the line to meet monthly benchmarks.
     Monitors and maintains departmental voice mail and email correspondence daily, distributes messages, and
    ensures timely follow-up.
     Ensures is maintained for Key Performance, renewal, and campaign reporting purposes.
     Ensures the proper escalation pathways are followed.
     Maintains external broker database and contracts.
     Facilitates and distributes department meeting agendas, minutes and sign-in sheets, and submits
    documentation to the Quality Management Department at least quarterly.
     Assists with suggested communications for monthly broker and employer emails.
     Assists with implementation of campaigns
     Monitors Account Manager performance; prepares performance evaluations in collaboration with the VP of AM.
     Drafts, revises timely, and maintains departmental policies, procedures, documents, training manuals, and job
    descriptions
    Supervisory Responsibilities
    Directly supervises employees in the Account Management Department. Carries out responsibilities in accordance
    with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training
    employees; planning, assigning, and directing work; evaluating performance; mentoring, rewarding and disciplining
    employees; conducting department meetings; approving time reports and requests for time off; and addressing and
    resolving personnel issues.
    Education and Experience
    High school diploma or GED is required. College degree; five years of experience in account management, sales,
    or a related area; previous management experience; or equivalent combination of education and experience is
    preferred.
    License or Certification
     Valid driver's license, personal vehicle, and no-fault auto insurance are required. Proof of license and
    insurance renewal must be submitted to Human Resources prior to each expiration.
     State of Hawaii Life and Health Producer License is preferred.
    Knowledge, Skills, and Abilities
    Qualifications Required or Preferred
     Intermediate proficiency in Microsoft Word and Excel Required
     Organizational, analytic, and time management skills Required
     Effective project management skills and able to consistently meet time lines Required
     Able to communicate effectively and manage a team Required
     Effectively communicate with clients, brokers, management, and employees
    at all levels of the Company
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Thursday, 13 February 2020
    Summary
    Processes and coordinates group quotes, enrollments, renewals, and rate reconsiderations.
    Essential Duties and Responsibilities
    Preliminary Quotes
    · Reviews and processes preliminary quotes
    · Distributes authorized preliminary quotes
    New Group Enrollments
    · Reviews and processes enrollment documentation for review
    · Distributes authorized final rates
    · Forwards completed group enrollment documentation to the Billing Department
    · Responds to enrollment inquiries from Account Managers and other departments
    · Maintains the Underwriting database
    Add-On Enrollment Applications
    · Reviews and processes enrollment applications from existing groups
    · Contacts internal/external brokers and clients regarding enrollment application inquiries
    · Updates and maintains the Enrollment Tracker
    Renewals & Reconsiderations
    · Prepares renewals for management review, taking into account loss ratio information and claims history
    · Researches and prepares information for review and decision-making in response to rate reconsideration
    requests
    · Prepares group renewal letters
    · Submits renewal reconsideration requests
    · Prepares reconsideration response letters for groups
    · Prepares rate breakdowns and options as requested by groups
    · Prepares and sends policy input forms to the Billing Department
    General
    · Works with Account Management, Billing, Customer Service, and other departments on rate, health plan, and
    benefit issues
    · Performs additional research as required
    · Cross-trains on New Group Coordinator job duties
    Other
    · Must comply with Company and Departmental policies and procedures
    · Performs other duties as assigned
    · Must be present in the office to perform job functions, except for external meetings and events
    · Job may be modified at any time
    Supervisory Responsibilities
    This job has no supervisory responsibilities.
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Thursday, 13 February 2020
    Summary
    Processes and coordinates HMAA group quotes, enrollments, renewals, and rate reconsiderations.
    Essential Duties and Responsibilities
    Preliminary Quotes
    · Reviews and processes preliminary quotes
    · Distributes authorized preliminary quotes
    New Group Enrollments
    · Reviews and processes enrollment documentation for review
    · Distributes authorized final rates
    · Forwards completed group enrollment documentation to the Billing Department
    · Responds to enrollment inquiries from Account Managers and other departments
    · Maintains the Underwriting database
    Add-On Enrollment Applications
    · Reviews and processes enrollment applications from existing groups
    · Contacts internal/external brokers and clients regarding enrollment application inquiries
    · Updates and maintains the Enrollment Tracker
    Renewals & Reconsiderations
    · Prepares renewals for management review, taking into account loss ratio information and claims history
    · Researches and prepares information for review and decision-making in response to rate reconsideration
    requests
    · Prepares group renewal letters
    · Submits renewal reconsideration requests
    · Prepares reconsideration response letters for groups
    · Prepares rate breakdowns and options as requested by groups
    · Prepares and sends policy input forms to the Billing Department
    General
    · Works with Account Management, Billing, Customer Service, and other departments on rate, health plan, and
    benefit issues
    · Performs additional research as required
    · Cross-trains on New Group Coordinator job duties
    Other
    · Must comply with Company and Departmental policies and procedures
    · Performs other duties as assigned
    · Must be present in the office to perform job functions, except for external meetings and events
    · Job may be modified at any time
    Supervisory Responsibilities
    This job has no supervisory responsibilities.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Wednesday, 12 February 2020
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    The Bilingual Customer Care Support Operations Specialist will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation.

    Interested in learning more about this role?

    Bring your Bachelor's degree (preferred fields in English, Business or Marketing), ability to speak both English and Spanish and your 2+ years of professional experience documenting customer email responses. Possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8am-5pm)
    * Competitive wages at $20.00/hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Woodridge
    Job Type : Temporary
    Date: Wednesday, 12 February 2020
    100% Telephone Support. Concise Communicator. Able to Empathize.

    The Customer Care Associate will efficiently answer general claim inquiry calls for my client located in Woodridge, IL. The representative will be identifying and directing escalated customer's concerns to the proper teams for timely resolution while providing an outstanding and compassionate customer experience.

    Interested in learning more about this role?

    Bring your High School Diploma (or GED) and your 2+ years of professional communication experience to a job that offers you:
    * A WORK SCHEDULE! (8AM - 6PM or 9AM - 7PM) - Subject to change
    * Competitive wages at $12.50 per hour plus overtime available
    * Business casual work environment, where suits are overrated!

    Manpower doesn't stop there! We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition programs: A time to celebrate YOU and your accomplishments
    * Weekly paychecks
    * Health, dental and vision benefits as well as stock options

    You will be expected to:
    * Take inbound calls from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards. Contact customers on newly established property claims. Accept inbound inquiry calls from customers on existing property claims.
    * Hold a steady conversation with customers while showing interest, compassion and displaying empathy for the caller situation.
    * Handle claim files (locate/request claim files, accurately and thoroughly documents customer interactions, contact other offices/teams, etc.).
    * Perform clerical duties, including: data entry, filing paper documents, email, calendar management and word processing.
    * Provide back-up for any support functions in the office.
    * Complete all necessary forms, logs documents into the system and route them to the appropriate parties.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you! Stop your job search and apply today! We love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Wednesday, 12 February 2020
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    The Customer Care Support Operations Specialist will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation.

    Interested in learning more about this role?

    Bring your Bachelor's degree (preferred fields in English, Business or Marketing) and your 2+ years of professional experience documenting customer email responses. Also, possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8:00am-5:00pm)
    * Competitive wages at $20.00/hr.
    * Business casual work environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill certification courses specific to Call Center, Accounting and Team Lead roles
    * Recognition programs: A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, dental and Vision benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Monday, 10 February 2020
    Customer Care Specialist I

    Pay Rate Range: $13.00 - $14.00

    The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others.

    Chance to be extended beyond End Date

    Temp to Perm: Yes. T zero attendance concerns and strong intangibles within the resource.

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    Personality skills: Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges. Must be able to show empathy, have solid communication skills, sound analytical skills because they are speaking with homeowners and contractors. Someone personable, reliable, someone that can accept feedback and implement the corrective action immediately. Someone who easily adapts to change.

    Strong skills: Problem solving, critical thinking, effective and professional, verbal and written communication.

    The Ideal Candidate Will Have
    * Strong attention to detail
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment
    * Ability to think outside of the box to resolve problems
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Minimum high school diploma or GED, and 1 year work experience required
    * College degree with 0-1 year work experience, preferred

    What You Will Like
    * The diversity - every day and every customer is different
    * The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team
    * The difference in the value Assurant places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations
    * Opportunity to learn, grow and advance within our fortune 300 global company
    * Competitive starting pay in a highly motivated pay for performance environment
    Qualification
    Must Have
    8am-9pm M-F & 8am-5pm Sat
  • Valid City, State or Zip Code: Northbrook
    Job Type : Temporary
    Date: Monday, 10 February 2020
    Detail-Oriented. Efficient. Organizer.

    The Roadside Provider Application Specialist (Data Entry Operator) will play an integral role in my client's efforts to digitally transform Allstate Roadside operations in Northbrook, IL.

    Interested in learning more about this role?
    Bring your High School Diploma (or GED) or higher degree and your 2+ years of professional administrative/clerical experience to a job that offers you:
    * Stable Hours: Mon. - Fri. 8:00am-4:30pm
    * Competitive Wages at $17.00 per hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there! We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Receive 5 to 10 new provider applications per day. Current pool consist of 7,000 applications.
    * Manually key these applications into Microsoft Excel spreadsheets which can subsequently be imported into Salesforce.
    * Possess strong attention to detail and a drive to get things done efficiently. The information entered from the applications will be used to identify potential fits for the client's network of preferred tow providers therefore accuracy is important.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! We love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Monday, 10 February 2020
    Do you have experience in member enrollment?!?! Key attention to detail and health care data entry skills?? Manpower is looking for qualified individuals for our client in Winston Salem as a Membership Professional.

    Enroll members and maintain membership records, including member additions, terminations, and changes for new and renewal groups for standard and some non-standard business.

    * Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments.
    * Perform standard and moderate complexity group level enrollment for health and ancillary products.
    * Maintain membership records.
    * Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.
    * Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.

    * Prior experience with Power MHS, Billing, Magic, Service First, Seibel, MACESS, Amisys, and/or Mobius preferred.
    * Prior experience with customer service in accounting, billing, banking or similar environment.
    * Experience in health insurance field.
    * Experience using Microsoft Office products.
    * Able to format errors in excel or HTML
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Wednesday, 05 February 2020
    Are you an experience Pharmacy Technician!?!? Do you have a passion for customer service?!?! Have a background in Health care?!? If you are looking for a new opportunity, look no further! Manpower is looking to bring on experienced Pharmacy Technicians for our client in Winston Salem, NC!

    This position is Monday-Friday 8:00am-5:00pm NO WEEKENDS!!

    As an employee of Manpower, we offer FULL benefits and competitive wages!

    If you have experience as a Pharmacy Technician, and looking for join a prestigious company, apply now!!
  • Valid City, State or Zip Code: Lincoln - Lancaster County
    Job Type : Temporary
    Date: Sunday, 02 February 2020
    Do you enjoy helping others in a time of need? Are you able to work in a fast-paced environment? Does providing excellent customer service fulfill you sense of success? If so, Manpower has an amazing temporary opportunity for you with one of the largest insurance organizations in the country. Using your exceptional customer service skills, attention to detail and professional communication skills you will provide the highest level of customer satisfaction to all customers.

    What's in it for you?
    Consistent full-time hours - After training you will select shifts, all hours between 7am -7pm M-F
    Competitive starting pay - $14.50
    Satisfaction of helping others and ending the call with positive resolution
    Complete training - 4
    Resources for skill and career development, and free college courses

    What will you do?
    Provide top notch customer service
    Express empathy when dealing with customers
    Provide complete customer satisfaction on every call
    Complete accurate data entry
    Navigate multiple programs, using dual monitors while talking with customers

    What do you bring?
    Three (3) years experience in high-volume, inbound call center customer service
    Two (2) year degree; completion of a specialized training program considered in lieu of education
    *Examples: College of Hair Design, truck driving, Six Sigma, etc.) *

    Strong desire to provide excellent customer service
    A sense of compassion and empathy, dedication and focus
    Ability to pass background, drug screen and verify 5 years of employment

    Stop your search and apply now! Limited spaces are available, deadline for interviews is February 18, schedule yours today. Text HIREME to 402-484-5511 or give us a call today.

    Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for 70 years. Our global presence in 80 countries and local expertise is leveraged by the expertise of our parent company, ManpowerGroup. We influence how people and companies work now and how they will work in the future.

    As a Customer Service Rep, we offer all the advantages you would expect from an industry leader including a full benefits package such as Medical, dental, vision, 401k, tuition reimbursement, HSA, STD, LTD, and more!

    ManpowerGroup is an EOE/AA/Vets/Disabled Employer

    Not the right fit, what about family or friends? Sharing is caring!
  • Valid City, State or Zip Code: Franklin
    Job Type : Contract
    Date: Wednesday, 29 January 2020
    We are seeking an Underwriter Support Consultant for a contract position lasting through 02/2021, working with our client in the insurance/financial services industry, located in Franklin, WI.

    Description:
    In this role, you will complete review life insurance applications and related documents for completeness and correctness prior to underwriter assignment, according to an established process; review outstanding requirements and documents; resolve the majority of issues without escalation, identifying the need for special handling as appropriate; communicate with Financial Representatives to obtain missing information; expedite requests for additional information needed throughout the underwriting process, including Attending Physician's Statements; review HIPAA authorizations, research medical provider information; and communicate case details in a timely, professional and confident manner using tact and diplomacy while being pleasant and courteous.

    Free lunch and parking

    Qualifications:
    * Associate Degree and/or equivalent combination of education and experience.
    * Minimum of two years of experience in a professional environment.
    * Experience using multiple computer applications simultaneously with excellent keyboarding/typing skills required.
    * Proven ability to problem solve and act independently.
    * Attention to detail with the demonstrated ability to apply sound judgment in the application of procedure and guidelines.
    * Strong written and verbal communication skills required.
    * Demonstrated organizational skills with the ability to independently recognize priorities and meet deadlines with high quality results.
    * Knowledge and understanding of the insurance industry desirable.
    * Any knowledge related to operations and insurance would be a plus.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Wednesday, 29 January 2020
    Manpower has immediate opening for Customer Care Specialist in Springfield, OH.

    What's in it for you?
    o Start Date: ASAP
    o Hire Percentage: 98% chance to extend an offer
    o $13.00 - 14.00 per hour
    o Shift: TBD
    o Temp-to-Perm
    What is the job?
    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.
    What you bring to the job?

    * Customer care experience
    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Milwaukee
    Job Type : Contract
    Date: Wednesday, 22 January 2020
    We are seeking an Archives Consultant for a contract position lasting through 7/2020, with possible extension, working for our client in the insurance/financial services industry, located in downtown Milwaukee.

    Description:
    Our client is seeking an Archives Contractor to complete basic processing of a variety of collection materials and perform other general archival work. Under the direction of the Corporate Archivist, the Archives Contractor will primarily be responsible for arranging and describing documents, conducting research and assisting with development of exhibits and programs.

    Free lunch

    Qualifications:
    * Enrollment in an Archives, Library or Information Science graduate program or related coursework, training in archival management and theory, or equivalent experience.
    * One year of experience working in an archives, library or museum.
    * Experience processing collections: understanding of box, folder and item level description and how to work with record groups and series.
    * Demonstrated practical knowledge of archival policies and procedures.
    * Familiarity with Microsoft Office365 and content management systems to update museum content.
    * Interpersonal skills - friendly and able to work with a wide range of people.
    * Excellent communication and organizational skills.
    * Ability to lift 40lbs.
    * Ability to work independently.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 21 January 2020
    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    Our client is one of the leading Canadian owned Insurance companies in Canada. They are deemed one of the 50 best managed companies in North America providing services to Canadians

    Manpower is currently seeking Administrative Assistant (Bilingual) for Temporary Full-Time role will commence on March 2020

    What we offer:

    * 37.5 Hours Guaranteed
    * Canadian Experience
    * Career Advancements and More.

    In order to qualify for this role, it is vital that you:

    * Be Available from Monday to Friday
    * Completion of high school (Grade 12) or equivalent
    * Minimum of 4 years of Data Entry, Administrative Experience, Accounting and Equivalent Experience
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Willingness to learn and flexibility to take on additional duties as requested
    * Excellent both in oral and written communication in both English including French.
    * Superior interpersonal and customer service skills and Ability to pass a Background Check

    Essential Functions

    * Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.
    * Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.
    * May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.
    * Able to have minimum 45 WPM (net) typing speed, data entry/keyboarding for majority of day with minimal breaks, experience using MS Word, MS Excel, MS Outlook and Right Fax.
    * Handling multiple systems simultaneously while encoding all sensitive areas.
    * Able to handle and identify large volumes of mail such as medical reports, claim forms, return to work notices, job descriptions, rehab reports etc.
    * The position requires some critical thinking skills, attention to detail and ability to multi-task within multiple programs open in a dual screen environment.
    * Reports to a manager or head of a unit/department.
    * Perform additional responsibility as needed

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.