Account Analyst

Industry

Insurance

Advert ID

CAN_661160

Location

Markham

Job Type

Contract

Hours

Full-Time

Salary Range

CAD12-15/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

This role is a hybrid role of on-site. All training will be completed on site and is approximately 2 weeks in duration.



What's in it for you?

⦁ Full 4 months contract

⦁ Monday to Friday (37.50 hours a week)

⦁ $12-15 per hour and 4% vacation pay

⦁ Hybrid Role

⦁ Competitive pay rates

⦁ Safe, clean work environment



What is the job?

⦁ Previous Customer Service experience - preferably in a call center environment.

⦁ Ability to multi-task in a fast paced space.

⦁ Quick to adapt to an evolving surrounding.

⦁ Professional telephone/email talent and etiquette.

⦁ Proficiency in word processing, excel and various web-based programs/Windows applications.

⦁ Clear and concise supportive communication and interpersonal skills.

⦁ Analyze and resolve customer concerns (problem solving skills).

⦁ Attendance and punctuality is imperative.

⦁ Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per day



What do you bring to the job?

⦁ 1-2 years experience in a contact center environment.

⦁ Excellent telephone manner and communication skills.

⦁ Must be flexible with respect to working hours -needs.

⦁ Prior customer service experience in a similar role.

⦁ Bilingual French knowledge an asset.