Account Representative


Call Center and Customer Service

Advert ID




Job Type




Salary Range

USD50000.00 - USD60000.00 per year

No. of Openings


Branch Information

Waukegan IL Area - (USA) 5101 Washington Street Unit 23 IL Gurnee , IL 60031 Phone : 847-689-2217



Job Description

Account Representative - Deerfield, IL

This permanent Account Representative position is responsible for activities related to the management and control of order placement. This position directly interacts with customers and internal stakeholders to support the execution of sales transactions. Additional tasks in terms of analysis and reporting are also expected.

What you will do:

* Communicate with customers regarding their needs and expectations of our products and services

* Process orders efficiently and accurately for customers

* Learn and understand our Nitrogen, Phosphate, and Potassium nutrients as well as specialty lines of products in our Agricultural, Industrial, and Feed Divisions

* Satisfy customer inquiries regarding order status, product availability, product specifications, shipping documents, product safety, etc.

* Act as a resource for assigned Sales Managers regarding the daily activity of shared accounts

* Collaborate with Sales, Transportation, Product Administration, Credit, and carriers along with our plants/terminal/warehouses to care for customer order activity and complete sales transactions

* Coordinate the most cost-effective mode of transportation, including product sourcing from Nutrien plants, terminals and warehouses

* Organize, plan, and confirm shipment schedules

* Communicate product availability and loading hours/outages to customers and carriers

* Assist customers and Sales team with ad-hoc reporting requirements

Recent Grads welcome to apply! Requires 3.25 GPA minimum.