Acushnet - Titlesit | Service Desk Technician II

Industry

Leisure and Sport

Advert ID

USA_659200

Location

New Bedford

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Fairhaven, MA - (USA) 333 Bridge Street MA Fairhaven , MA 02719 Phone : -

ContactNumber

-

Job Description

Service Desk Technician II

Acushnet Company | Titleist



Manpower has partnered with one of the top golf manufacturers, Acushnet. Acushnet Company is the global leader in the design, development, manufacture, and distribution of performance-driven golf products. Today, they are the steward of two of the most revered brands in golf - Titleist, one of golf's leading performance equipment brands, and FootJoy. Apply now if interested!



How this job will fit your life:

* Work for top golf manufacturer

* Remote Work Opportunity

* Weekly paychecks

* Long term assignment with opportunity to be hired on perm



What you bring to the job:

* 3+ years working in a technical support setting or Service Desk

* Superior customer service skills

* Outstanding troubleshooting skills

* Experience with Magic or Remedy is a plus

* High School Diploma required

* Associates degree in Information Systems or Computer Science preferred



What's your day to day?

* Field incoming requests from associates and provide support for all corp computer-related systems and applications including OP systems business applications and wireless devices

* Utilize ticket tracking system

* Triage incidents and service requests

* Record, track and document the steps taken in the problem-solving process

* Provide support accordingly as well as identify and learn appropriate software

* Generate and maintain technical documentation



Interested? Select APPLY NOW and a Recruiter will reach out within 24 hours.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.