Banking Operations Officer

Industry

Banking

Advert ID

CAN_604938

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD19.87/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Manpower is seeking an Operations Officer for a Top Toronto Bank.



We are looking for candidate with advanced excel skills. We are open to those working in Banking/Operations/ Or new graduates as well.



Job Details

1 year contract, potential for hire

$19.87 per hour

Hybrid working model- must be okay with banks vaccination policy

*Bank does require completion of a soft credit check upon consideration



SUMMARY OF DAY TO DAY RESPONSIBILITIES:

Job Description - Registered Plans Wealth Operations Officer is responsible for the timely and accurate processing of transactions. This encompasses both financial and non-financial activities. Provides continuity of service to all clients and business partners in order to maintain or exceed our Service Level Agreement commitments and create a Legendary Client Experience. This particular position will also need to report to a Toronto location two days per week to assist with mail room functions.



Process transactions accurately and on time

Escalate processing issues where necessary to ensure a high level of service is maintained

Serve clients as required - adhere to Service Level Agreements (SLA) and internal service delivery standards

Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients

Identify opportunities to improve service delivery and support process improvement initiatives



MUST HAVE:



1.) Attention to detail

2.) Accuracy

3.) Excel skills knowledge - advanced

4.) Typing - strong typing skills

5.) Strong communication

6.) Comfortable with virtual training

7.) Ability to pivot quickly

8.) Able to work well under pressure



NICE TO HAVE:



Vlookup, Pivot table experience

Previous banking experience

Experience with VBA or other coding languages (some knowledge of programming)



EDUCATION: High school education required. Post-secondary education preferred.