Bilingual Collections Agent

Industry

Call Center and Customer Service

Advert ID

CAN_537982

Location

Dieppe

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD18/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6 Phone : 506-633-7474

ContactNumber

506-633-7474

Job Description

Are you unemployed and seeking immediate employment in a safe, clean, well-lit work environment? Join our growing team of Bilingual Collections Agents at an exciting client located in Dieppe, NB.



Pay Rate: $18.00 per hour



What's in it for you?

*$18 per hour, plus 4% vacation pay

*Paid weekly, every Friday

*Day Shift, Monday to Friday

*Potential for permanent

*Work from home - equipment provided



What is the job?

*Contact Center - Handle all incoming calls for assigned collection queries

*Assist customers with invoice queries and resolve issues

*Liaise between Customer, Sales and Accounts Receivable

*Collection of all past due accounts

*Call customers to obtain payment/enforce Client's terms

*Update collection system with pertinent information

*Conduct periodic customer visits to establish customer relations



What do you bring to the job?

*Posses a High School Diploma or GED

*Ability to pass a Criminal Record Check

*Ability to speak and comprehend French is required

*Exemplifies and consistently demonstrates core competencies of communication, innovation, change management, relationship building and leadership

*Minimum 3 years customer service and related experience in a computerized Accounts Receivable and/or Collection system environment

*Keen problem-solving skills

*Excellent interpersonal skills with the ability to work in a team environment

*Excellent telephone skills

*Strong customer service skills

*Flexible to work a day shift, 10am to 6pm, Monday to Friday



Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.



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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.