Bilingual Customer Service Representative

Industry

Manufacturing and Production

Advert ID

CAN_552599

Location

Burnaby

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD20/hr

No. of Openings

1

Branch Information

Vancouver, BC - (CAN) 1021 West Hastings Street 9th Floor, Office # 805 BC Vancouver , BC V6E 0C3 Phone : 604-682-1651

ContactNumber

604-682-1651

Job Description

We are currently recruiting for a temporary remote Bilingual Customer Service position for our client, a medical device manufacturer located in Burnaby, BC.



What's in it for you?

* Pay rate: $20/hour

* Monday to Friday, 7am to 4pm

* Location: Remote (work from home)

* Great work culture and safe work environment



What will you do?

* Assist in executing and maintaining any mailed or emailed transition communications

* Serve as first point-of-contact (phone, mail, email) for patients

* Creating or updating patient records for transitioning customers

* Enter any new persons or organizations into a database and maintain existing accounts

* Placing first orders for transitioning customers

* Support daily inside sales operations and identify new sales opportunities

* Perform simple reporting and utilize reports to track task completion



What do you need to succeed?

* French/English skills (ability to communicate orally and to read/interpret documents in both languages)

* Knowledge of MS Office and SalesForce (strong asset)

* Being comfortable with calling customers and performing data entry

* Ability to multi-task and prioritize workload

* Strong attention to detail and ability to process large amounts of information accurately



Interested?

Select Apply Now and Recruiter will reach out as soon as possible.



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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.