Job Description
Our client in Mississauga is growing once again and seeking a Bilingual Inside Sales professional for their busy office.
This role will be responsible for providing English and French customer service to incoming calls and e-mails from clients and ensure that issues are resolved both promptly and thoroughly.
Bilingual Inside Sales $60,000 yearly to start
What we can offer you:
* Full time permanent work
* $60,000 yearly to start
* Employer paid benefits
* Working with a great team in a supportive environment
* 3 weeks of paid vacation to start
Job Duties:
*Manage all incoming calls through the phone system
*Maintain professional/friendly relationships with customers/clients
*Manage all incoming emails within Canada Service email directory
*Response time to all inquiries within 30 minutes
*Manage open work orders within CRM
*Manage schedule board for all incoming working orders
*Follow up with customers on service satisfaction
Your qualifications:
* Must be bilingual in French and English
* SAP knowledge is strongly preferred
* Efficient in MS Office- Word, Excel, PowerPoint, Outlook
* Must have previous customer service experience including high call volumes
* Ability to work with minimal supervision and also as part of a team when required
* Able to work in office for minimum 40 hours per week
If you are interested in this role, please apply online today.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.