CSR - entry level - banking- 14/h

Industry

Financial Services

Advert ID

CAN_536632

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD14/hr

No. of Openings

1

Branch Information

Toronto, ON - Banking - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1 Phone : 416-225-4455

ContactNumber

416-225-4455

Job Description

Our client is looking for 4 Service Representatives to join their team in Mississauga.



This is a perfect opportunity to gain an experience in one of the top banks in Canada. FINANCE NEW GRADS are welcome to apply.



Details:

Duration: 1 year with possibility of extension

Pay rate: 14/h+4% vacation pay

Hours:7am - 8pm (flexibility in hours - working hours 7.5/day - candidates will be on rotation every two weeks)



Typical Day in Role:

-Upload client documents to general document housing so employees at the bank can accept business documents on shared platform

-Index up to 95 cases on Pega to appropriate teams

-Index up to 10 EFC cases

-Manage the daily monitors of emails, scanning process and incoming workflow

-Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions

-Perform other related duties as assigned



Must Have Skills/Requirements:

1) Customer Service Experience - 1+ year

2) Ability to function and operate computer and systems (Windows, Outlook, Microsoft, PDFs)



Soft Skills:

-Strong communication skills - 10/10

-Organization Skills

-Attention to Detail/Accuracy

-Time management



Nice to Have Skills:

-Previous Bank Expereince

-Experience working with Pega

-Expereince working with AS400

-Bilingual (French and English)



Interested? Do not hesitate to apply!



Interviews:

- TBD