Call Center Outbound Medicare Advantage -Seasonal $15.25HR

Industry

Insurance

Advert ID

USA_531912

Location

Boise City

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.25/hr

No. of Openings

1

Branch Information

Boise, ID - (USA) 1109 West Main Street Suite 230 ID Boise , ID 83702 Phone : 208-375-8040

ContactNumber

208-375-8040

Job Description

Call Center Outbound Medicare Advantage Seasonal $15.25HR

2-3 Months Seasonal Assignment

Medicare Advantage -Join an award-winning team providing outstanding customer service in a contact center environment. This is an onsite, seasonal Customer Service position offered as a temporary work

Making outbound phone calls to individuals who recently signed up for a Medicare Advantage insurance plan welcoming them as new customers. Following a call script, you'll represent the client. and if needed will coordinate a follow-up call with an experienced team member to further review plan questions.

Ideal candidates:

Will have high comfort level making outbound calls, and a 'nice' presence on the phone (welcoming, engaging, interested in the person they're calling). They should have solid computer skills.

Requirements:

* Ability to work onsite at our Meridian campus, while adhering to important health/safety protocols.

* Ability to attend 1-week, paid training class Monday-Friday, from 8:30am-5pm. After training, work schedule is Monday-Friday 9am-5:30pm, and overtime may be requested

* High comfort level making outbound calls and following a call script and documenting call/updating member information

* Previous experience in contact/call center, customer service, health insurance, and/or medical office will help support your success in this position

* Phenomenal verbal and written communication

* Digital literacy, such as Microsoft Office Suite, data entry, using multiple software applications simultaneously, strong general computer skills, and high comfort level in intranet/internet navigation

* Problem solving and basic math skills

Manpower is an equal opportunity employer