Call Center Receptionist (Direct Hire) (CSR Exp Required)

Industry

Manufacturing and Production

Advert ID

BBBH5070256

Location

Cypress

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD35000.00 per year

No. of Openings

1

Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805 Phone : 714-533-1800

ContactNumber

714-533-1800

Job Description

Stop your job search and apply today. Do you need more information? Contact Phillip at 714.869.9510. We love referrals so please share our job with friends and family.



JOB ORDER ID 5070256



What's in it for you?



* DIRECT HIRE - PERMANENT ROLE

* Monday - Friday 8am - 5pm

* Overtime AS NEEDED including but not limited to weekends and/or holidays

* Full time hours

* Location: Cypress, CA (NOT REMOTE) (ON SITE)

* Starting salary at $35k/year+++ DEPENDING ON EXPERIENCE



What you'll be doing:



* Manage a multi-line telephone system.

* Familiar / Efficient in Microsoft Office Products (Outlook, Work, Excel, etc.)

* Basic knowledge of CRM system

* Independently handle customer call with minimum support

* Solid communication skills

* Ascertain customer information and forward them on to the appropriate area for support

* Maintain all logs and reporting documentation as required

* Perform other duties as assigned

* Maintain customer information in regards surveys and record them in the system

* Ability to apply critical thinking in order to manage difficult customer situations

* Other duties as assigned.



Who we're looking for:



* Minimum 1 year of customer service (call center environment) and/or reception experience REQUIRED

* Associates degree or trade school certification REQUIRED - RECENT college grad a PLUS

* Ability to use basic computer software and and/or computer equipment

* Detail oriented for accuracy

* Ability to pass Background Check and Drug Screen

* COVID-19 Vaccination REQUIRED