Call Center Specialist

Industry

Call Center and Customer Service

Advert ID

USA_507361

Location

Springdale - Washington County

Job Type

Contract

Hours

Full-Time

Salary Range

USD11-12.5/hr

No. of Openings

1

Branch Information

Springdale, AR - (USA) 3291 South Thompson Street Suite A104 AR Springdale , AR 72764 Phone : 866-820-5171

ContactNumber

866-820-5171

Job Description

Temp-to-Perm Opportunities! Temp-to-Perm - $11/Temp & $12.50 +Benefits/Perm

NOW is your opportunity to join the World's Largest Retailer!



Must have open availability as you will have rotating schedules. Will work 5 days/week between hours of 10am-9pm. 40 Hours per week. Salary is $11.00 on a temporary basis and will increase to $12.50 on a permanent basis. Outgoing and Pleasant Personality is a MUST!!



Responsibilities



Manage large amounts of incoming calls

Identify and assess customer needs and concerns to achieve satisfaction

Will resolve customer complaints by researching information given and providing customer with resolution to ensure satisfaction

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Log call information into company database

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers