Call Center

Industry

Call Center and Customer Service

Advert ID

USA_520443

Location

Manhattan

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.23/hr

No. of Openings

1

Branch Information

New York City, NY - Metro - (USA) 99 Park Avenue 6th Floor NY New York , NY 10016 Phone : 212-557-9110

ContactNumber

212-557-9110

Job Description

Manpower is partnering with a renowned healthcare provider in New York to hire Call Center Representatives to provide Patient Services. This is a full-time temporary project based out of Midtown Manhattan.



If you have strong Customer Service and Communication skills, this is the opportunity for you!



Job Title: Patient Services Representative



Location: New York, NY



Duration: Temporary



Shift: Monday to Friday 8AM - 4PM OR 9AM - 5PM



Pay Rate: $15.23 per hour



Duties:



This will require a minimum of 4 weeks and during this time we need assistance for inbound calls which are exceeding our goals.

Schedules patient appointments in system. Makes reminder and "no show" calls and provides schedule information to the practice.

Responsible for performing a complete registration of patient clinical, financial and demographic information into the Eagle and IDX systems.

Collects cash from patients for Faculty Practice, Hospital charges and co-payments. Matches all Faculty Practice payments to corresponding charges/superbills

Greets and checks-in patients, prepares and processes appropriate forms. Assists patients by giving directions, arranging transportation and other duties as needed

Qualifications:



Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress.

High School Diploma or equivalency

Typing skills, speed of 25 to 35 wpm

Self-motivated and ability to follow directions.

Excellent Customer Service skills

Good attitude and proven good attendance record.

Why Manpower?



At Manpower we are dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years. We care about you and the role of work in your life and focus on enabling you to achieve your goals in work and in life.



Stop your job search and apply today. Do you need more information? Contact [email protected]



We love referrals so please share our job with friends and family. Also, don't forget to ask your Recruiter about our FREE College and Professional Training & Development Courses through our MyPath program. Arm yourself with the tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



Looking forward to working with you soon!