Case Coordinator, Intake Specialist


Health and Safety

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Branch Information

White Plains, NY - (USA) 50 Main Street Annex Suite 185 NY White Plains , NY 10606 Phone : 914-428-5654



Job Description

Immediate Need - Case Coord. and Intake Specialist for Home Health Care company

What is the Job?


Pay Rate Range 22-25/hr., based on experience

M-Fri 9am-5pm, but some shared on call duties evenings/weekends

This position monitors the on-time arrivals of Caregivers and re-routing and/or re-staffing of cases, if needed. Compassion, time management and attention to detail is a must.

Case Coordinator Responsibilities

1. Schedules home care cases, current and prospective

2. Proactively resolves staffing issues as a result of changes to client or caregiver's schedules

3. Records and maintains detailed data in scheduling logs and staffing calendars

4. Maintains record of absences (approved and unapproved) of all agency field personnel

5. Notifies management of all staffing problems, resolved and unresolved, in a timely manner

6. Responsible for the currency and accuracy of the scheduling calendars

7. Has shared on-call duties outside of regular work day which will include some evenings, weekend and holidays as assigned

8. Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift

9. Processes clock ins and clock outs, and records data as needed for payroll processing

10. Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected

11. Promote internal referral programs to attract new caregiver candidates

12. Schedule inactive caregiver calls or supervision of such

What is the Job?

Intake Coord. Temp-Perm M-Fri 9am-5pm 20-22/hr.

Will be calling leads to speak with potential clients/patients to speak about the companies home health care services

Spanish Bilingual a plus

Need to explain the services and make sure they are comfortable with the process

Prefer experience in home health care industry

Strong customer service experience required

Must be able to take potential clients/patients through the enrollment process if they would like to move forward and set up the services

What do you bring to the Job?

-strong health care case management experience

-Working knowledge of HHA Exchange or similar home care scheduling software

-strong health care intake experience

What's in it for you?

-Great first shift schedule

-Potential for some OT as required

-Temp-Perm Opportunity

Why Manpower?

Voted #1 best places to work by Glassdoor 2020

Weekly pay and direct deposit

Free upskill training programs available

Paid referral program


Select APPLY NOW and Recruiter will reach out within 24 hours

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower, a leading name in the staffing industry, offers health/vision/dental benefits during the temporary period. In addition, associates on assignment have the advantage of working towards their bachelors degree cost free.

We also have a Referral Bonus program for our Associates.