Casual Retail Sales Representative

Industry

Logistics Distribution and Supply Chain

Advert ID

CAN_515918

Location

North Bay

Job Type

Contract

Hours

Part-Time

Salary Range

CAD16-17/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6 Phone : 506-633-7474

ContactNumber

506-633-7474

Job Description

We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers' promises. Don't miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians. Apply today!



Location: North Bay, ON

Schedule: Monday to Sunday (Must be flexible to work any shifts within 7am-8pm, 7 days/week) - 15 hours/week float schedule.

Payment: $16.00 - $17.00 / hour



Customer service orientation

Ability to problem solve

Excellent in relationship building

Experience and adaptation to using technology

Excellent communication skills

Takes personal responsibility and accountability for actions and situations



Customer Service Orientation:

*Serving our customers in the most efficient and courteous manner on the telephone and in person

*Up-selling and cross selling Corporate Products and Services

*Handling customer complaints and inquiries



Problem Solving:

*Working to resolve problem shipments

*Working to resolve equipment and technology challenges

*Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service



Relationship Building:

*Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners

*Building a positive relationship with customers

*Building a positive relationship with key contacts - Vendors, building tenants, etc.



Technology:

*Assisting customers with shipping details and account challenges

*Loading, scanning, logging and calling resolution freight

*Cash reconciliation including deposits, key control



Communication:

*Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing

*Listening to customers and key partners

*Communicating to customers and key partners in a positive manner



Personal Responsibility and Accountability:

*Compliance to all Corporate Policies and Procedures (including uniforms)

*Adhering to all Safety Standards

*Being on time/attendance

*Living the Purolator Values

*Representing the Purolator Values to Customers and key partners

*Other duties as assigned by management