Claims Processor I

Industry

Admin and Secretarial

Advert ID

USA_547878

Location

Coppell

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.09/hr

No. of Openings

1

Branch Information

Irving, TX - (USA) 8711 Freeport Parkway North TX Irving , TX 75063 Phone : 214-263-9708

ContactNumber

214-263-9708

Job Description

Data Entry Processor I



Pay Rate: $17.09/hr. Work Location: (REMOTE) Work Schedule: Mon - Fri (7am-4pm;8am -5pm or 9am-6am) when in CAT mode 7am-7pm including weekends



Equipment will be provided you must have high-speed internet & quiet place to work.



WHAT YOU WILL DO:

* Take ownership of pending claims, analyze documentation and settle basic, straight-forward, and routine claims efficiently and effectively.

* Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)

* Manages inbound calls; maintains a connection with the customer by understanding and meeting their needs; serves the customer with compassion; and follows up to ensure that customer needs have been met.

* Connects with customers or other claim related third parties to obtain and/or provide necessary file information to align with quality and process standards.

* Completes all required forms, logs documents into the system, and routes them to the appropriate parties.

* Collaborate in team problem solving discussions.



What You Will Bring:

* Customer service experience required

* High School Diploma or General Education Diploma (GED) required

* Claims handling experience preferred

* Excellent customer service skills and a passion for helping others

* Ability to work independently and in a team environment

* Microsoft Office experience

* Excellent time management skill

* Strong computer, typing and grammar skills