Collections Agent


Call Center and Customer Service

Advert ID




Job Type




Salary Range


No. of Openings


Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-982-1960



Job Description

Now is the perfect time to explore! Check out our exciting opportunities at Manpower!

We have an immediate opening for Collections Representative in Jacksonville, FL.

What's in it for you:

· Location: 4600 Touchton Road Bldg. 200 Jacksonville, FL

· Shift Schedule: Must be available Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours

· Shift premium (10%) applicable to candidates who work at least 5 hours after 5pm

· Pay Rate: $15.50/hr without experience, $16/hr with experience

· Contract: 6 months contract (temp to perm)

· Weekly paycheck

· If/When COVID19 settles, candidates must be able to work on site

Job Summary:

· Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks

· Understands how the assigned duties relate to others in the team and how the team integrates with others

· Handles own workload, coordinates tasks and services with others

· Recognizes and solves routine problems that can occur in their own work area without supervisory approval

· Evaluates and selects solutions from established options

· Follows standardized procedures and practices and recommends opportunities to improve processes in their own work area

· Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified

· Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay

· Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly

· Develops familiarity with debt management counseling and information to provide to customers as necessary

· Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities

What you need to succeed:

· High School Diploma or GED

· Excellent verbal and written communication skills

· Able to commit to any/all of the shifts outlined (between 8AM - 10PM)

Stop your job search and apply today! Do you need more information? You may call Kalvin at (414) 269 3151 extension 1036. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at