Consumer Loan Specialist



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Branch Information

Florence, KY - (USA) 8860 Bankers Street KY Florence , KY 41042 Phone : -



Job Description

Manpower is currently seeking a Consumer Loan Specialist. In this position your primary responsibility would be ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals.

What will you be doing?

* Actively seek opportunities to originate new loan business with new and existing customers

* Evaluate customer needs to recommend the best consumer loan and voluntary product solutions

* Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants

* Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing

* Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans

* Close loans, assemble loan folders, and break down files as well as other miscellaneous tasks

* Consistently meet or exceed loan goals

* Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio

* Apply analytical skills to quickly and efficiently resolve any customer issues

* Process insurance claims, follow-ups and payments daily and maintains insurance log according to state requirements

* Provide excellent customer care through daily transactions, customer inquiries and problem resolution

* Answer incoming phone calls; checks branch's voicemail

* Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance\

What do you need?

* Highschool Diploma or GED

* Strong Customer Service Skills

* Ability to pass Drug and Background screening

* Positive Attitude

* Excellent Oral and Written communication skills

Select APPLY NOW to hear from a recruiter. Questions? Call or text our recruiters at 859.525.1030.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.