Customer Account Coordinator

Industry

Admin and Secretarial

Advert ID

CAN_525578

Location

Edmonton

Job Type

Permanent

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Alberta Complex - Professional - (CAN) 10031 101 Street NW (Professional) AB Edmonton , AB T5J 0H9 Phone : 780-420-0110

ContactNumber

780-420-0110

Job Description

Customer Account Coordinator



Manpower is currently seeking a Customer Account Coordinator for a permanent position with a major food and beverage supplier in Edmonton, AB.



In this role, as a Customer Account Coordinator you will perform as a key member of the client's customer support team. You will build professional relationships with customers that will enhance the client's brand, have a positive impact on the financial performance of the company, and provide exceptional customer service to the customer. You will work both as an individual contributor and a team player, with expectations to communicate promptly when issues or conflict arise.



Required Education / Experience:

* Post-secondary education in Business Administration; additional education in supply chain would be considered a strong asset.

* Proficient using MS Office suite.

* Ability to provide clear directions, complete follow up and reporting.

* Knowledge of Microsoft Dynamics GP, or similar ERP systems.

* Must have excellent people skills and strong communication skills to be able to use effectively with email and phone communication to customers, freight carriers and warehouse personnel.

* Ability to use superior decision making skills that must be made with little time for reflection.

* Ability to proportionately divide time as needed among all responsibilities in order to meet daily expectations.

* Must be able to deal with constant deadlines and frequent changing priorities.

* Excellent organizational skills and ability to be disciplined and proactive with a focus on delivering an exceptional customer experience.

* Must be detail focused being able to verify accuracy of billing data and review documents such as purchase orders, invoices, and delivery documents, in order to compute fees and charges.

* Ability to perform standard bookkeeping work including the accurate and timely posting of data and general file maintenance.



Please email your resume directly to [email protected] or call 403-809-4215