Customer Claims Processor $16hr

Industry

Call Center and Customer Service

Advert ID

USA_520576

Location

San Antonio

Job Type

Contract

Hours

Full-Time

Salary Range

USD16-17 per year

No. of Openings

1

Branch Information

San Antonio, TX - Downtown - (USA) 6243 IH 10 West Suite 110 TX San Antonio , TX 78201 Phone : 210-734-7300

ContactNumber

210-734-7300

Job Description

Mon-Fri 8 hours per day (7am-6pm flex hours), but must choose a set schedule once hired.



These positions will be remote until further notice. Candidates must be local. Selected candidates will be provided a laptop, keyboard and any other necessary equipment to be working from home; all we ask is that they have WiFi at home (note: hotspot is not allowed.)



While in training, the hours will be 8 AM-5 PM Monday-Friday



We are seeking a candidate to fill a position in Claims, Order Fulfillment. This position reports in to North America Supply Chain under the direction of the Claims Supervisor within the Order Fulfillment organization. This position is responsible for providing post order support to resolve disputes submitted by our customer base. This position works closely with the Claims Supervisor to ensure the department's stated goals and quality standards are achieved through continuous improvement and efficiency gains opportunities. This position works closely with National Contracts, Pricing, Sales Support, GDC and Transportation departments. This position is responsible for a multitude of tasks including, but not limited to the following: investigating and processing credits and debits associated with over, short and damages, pricing discrepancies, customer requested returns. The duties of this position will adjust to the needs of the business as it grows and provide appropriate back-up support.



HS Diploma or GED required



Looking for consistent job history

Customer service experience

Claims, AR/AP and SAP experience a plus