Customer Service Assistant

Industry

Call Center and Customer Service

Advert ID

USA_617635

Location

Malvern

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD22.00/hr

No. of Openings

1

Branch Information

Philadelphia, PA - (USA) 1801 Market Street Suite 1150 PA Philadelphia , PA 19103 Phone : 215-240-8999

ContactNumber

215-240-8999

Job Description

Customer Service Assistant - $22.00/Hour



Manpower partners with a client in Malvern, PA and is looking for an experience Customer Service associate. See job description below. Similar experience is REQUIRED. This is a temp to perm opportunity that could easily turn into a long-term career! Stop your search and apply today!



What's in it for you?

* Monday through Friday

* 8:00am-4:30pm



What's the job?

Responsibilities:

Under the supervision of the Customer Service Supervisor, the Customer Service Assistant is responsible for serving as the conduit between the plants, logistics, and the customer service team. This temporary, part-time (24 hour) position is needed due to an influx of demand. * Receive push lists from the plants and handle accompanying reporting in SAP * Perform data input in an accurate and timely fashion * Review all open documentation to minimize errors * Process requests in an efficient and expedient manner * Develop knowledge of company service, products, and procedures * Protect the integrity of the company by presenting a positive and professional attitude * Ability to handle multiple assignments and responsibilities simultaneously * Exhibit professional telephone and email manner, competence, resourcefulness, good communication and computer literacy * Continually advise Customer Service Supervisor of significant issues or problems encountered * Utilize problem-solving and decision making skills with assistance to accurately identify customer's needs and implement correct procedures to solve the problem in a timely manner



What do you bring?

Ability to work in a fast paced environment * Ability to handle data reporting while working independently and with a team * Effective listening, verbal, and written communication skills * Ability to be consistently professional, tactful, courteous, and helpful * Detail-oriented * High School Diploma is required * Experience with SAP preferred, but not required * Customer service experience will be beneficial * Hands on experience with order entry and inventory systems is a plus



Why Manpower?

* Voted #1 best places to work by Glassdoor 2021

* Weekly pay with direct deposit

* Free upskill training programs available

* Paid referral program



Interested?

Stop your job search and apply today! For IMMEDIATE consideration, please email [email protected]



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