Customer Service Rep $13/hr

Industry

Call Center and Customer Service

Advert ID

USA_586638

Location

Bloomingdale

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD13.00/hr

No. of Openings

1

Branch Information

Brunswick, GA - (USA) 122 Scranton Connector Suite 108 GA Brunswick , GA 31525 Phone : 912-265-7319

ContactNumber

912-265-7319

Job Description

Manpower is hiring for a customer service rep for a cold-storage warehouse in Bloomingdale, GA.



What is the job?

- Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

- Reports customer feedback to management.

- Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.

- Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

- Assures proper invoicing of accounts by verifying computer-generated invoices.

- Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

- Schedule loads as required.

- Maintain updated reports to ensure all loads are empty and closed.

- Resolve refused product, over, short and damaged (OS&D) orders.

- Follow attendance policy, show up for work on time and ready to work assigned shift.

- Perform other duties as required and assigned.



What will make you successful?

- Ability to work in a fast paced environment.

- Ability to handle multiple tasks at the same time.

- Flexibility and initiative.

- Experience working with challenging customers.

- Excellent communication skills.

- Strong problem solving skills

- Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.

- Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.



What will make you stand out:



- Knowledge of Warehouse Management Systems

- Knowledge of Microsoft Off ice Suite.

- Desktop computers.

- Accurate typing and data entry skills