Customer Service Rep.

Industry

Admin and Secretarial

Advert ID

USA_546537

Location

Salinas

Job Type

Contract

Hours

Full-Time

Salary Range

USD15-17/hr

No. of Openings

1

Branch Information

Salinas, CA - (USA) 622 Northridge CA Salinas , CA 93906 Phone : 831-443-8000

ContactNumber

831-443-8000

Job Description

Join our team at our new facility in Castroville, CA.

Responsibilities:

* Work with customers once their order is placed to make sure all details have been completed including custom designs

* Follow up with customers on oven status

* Communicate with production on tasks needed

* Work with production to insure order fulfillment is running smoothly

* Manages A/R report and reaches out to customers for customer payments

* Work with shipping department to ship ovens promptly

* Complete reporting as needed

* Answer inbound customer telephone calls

* Process warranty claims



Requirements

* Previous experience in customer service or other related fields

* Bilingual in English and Spanish

* Excellent telephone skills

* Strong attention to detail

* Strong organizational skills

* Positive and professional demeanor

* Excellent written and verbal communication skills

* Attention to detail

* Computer skills and experience with Google Docs