Job Description
The Customer Service Representative must be able to demonstrate the following:
* Interprets, analyzes, and resolves complex problems with minimal assistance.
* Proven ability to problem solve and act independently.
* Strong organizational skills with the ability to multi-task and handle a high volume of production work.
* Ability to consistently meet goals including average cycle times.
* Ability to manage a schedule with excellent attendance.
* Experience using multiple computer applications simultaneously and excellent keyboarding/typing skills required.
* High degree of self-motivation and initiative in accepting responsibility for work results and contributing cooperatively to team goals.
What this role needs:
* Minimum of 2 years of relevant work experience in a fast-paced client centric environment.
* Customer service experience in the insurance or financial industries preferred.
Attention to detail
Strong communication skills