Customer Service Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_588991

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD17/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Manpower is partnered with a large Insurance company in Halifax seeking Customer Service Representatives for their organization.



Job Details:



$17 per hour

This role would be on a rotation of 8 hour shifts, Monday-Friday and can be between 9am-9pm AST

Contract to start end of October and go until end of Feb, with strong potential to be extended beyond that. Potential for perm hire

This position is working from home at the moment which requires an ethernet cable from your modem to your computer. Eventually when the office reopens, candidates will need to report into the Halifax Office, but there is no date for office return so this role is remote for now.



Job duties:



The Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.

Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY!!



Here are a few reasons why you should consider a career with us:



* Unlimited opportunity for growth and development here in beautiful Halifax!

* Leaders who are invested in your success

* A diverse and inclusive work environment

* Emphasis on work/life balance, employee recognition and community involvement

* A company who believes the best customer is a satisfied customer



What do we need from you?



With a passion for your customer and obsession about doing the right thing, you will bring a high level of dedication to the table and strive to meet your customer needs by providing timely, accurate responses to those requesting information on products and service offerings.



* You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner

* You have exceptional technical capabilities, research skills and your attention to detail is always a priority

* You are confident in your ability to learn and apply information quickly

* Previous customer service experience in a contact center, retail environment or service industry

* Previous experience in a contact center environment would be considered a tremendous asset, however, not required

* Knowledge of financial services would also be an asset