Customer Service Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_588363

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD18/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

A Banking client of ours is seeking Inbound Customer Service Representatives for their organization.



Apply now for immediate consideration



Job Details

$18 per hour

Mon - Fri ( 8AM - 9PM)/Sat (9AM - 5PM)/ Stat Holidays based off service needs (ROTATIONAL)

Full time (37/5) and part time (22.5) positions available

Currently remote, but may need to go into Toronto office in the future

1 year contract with potential for hire

*Must be okay to pass a soft credit check upon consideration



SUMMARY OF DAY TO DAY RESPONSIBILITIES:

Taking inbound calls, customer payments, changing due dates updating customer info, looking at contracts with current auto loans



MUST HAVE:

Customer service experience (retail or corporate)

Self-sufficient, responsible and takes initiative (especially in the work from home environment)

Results oriented

Very good communication skills

Experience dealing with irate customers

Attention to detail/accuracy

Experience handling confidential information



NICE TO HAVE:

Call center experience

Previous banking/financial



EDUCATION: Post secondary preferred; 2-4 years of experience