Customer Service representative - Duluth, GA

Industry

Call Center and Customer Service

Advert ID

USA_552680

Location

Duluth

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD14.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Job Details:

Important :



Training Schedule: M-F 8:00a-5:00p Regular Schedule: M-F 08:00a-10:00p.(Any 40 hours) (It can vary depending on the client needs) - In the attached document you can get more information.

Description:



**Pay Rate: $14.00/Hour

**Temp-to-perm opportunity - will be based on attendance and performance among other things

**Interviews via Zoom

**Pay Rate: $14.00

**Temp-only with no end date - workers can apply for permanent positions as they become available - conversion from temp-to-perm will depend on attendance, performance and department availability

**Questionnaire is required for each candidate

**Will return to working in office eventually - return date estimated for some time in 2021 - Location - DULUTH SERVICE CENTER - 2405, COMMERCE AVE, Duluth, Georgia, USA, 30096

The Details **

* Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

* This role requires listening to our customer's concerns and showing empathy while resolving their issue.

* Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

* You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

* A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.