Customer Service/Product Service


Admin and Secretarial

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Phoenix, AZ - West - (USA) 2828 North Central Avenue Suite 1200C AZ Phoenix , AZ 85004 Phone : 602-900-0350



Job Description

Customer Service/Product Service – $25 an hour

Our client in North Phoenix is looking for hardworking, motivated talent to join their team.  Don’t wait… apply today!

What's in it for you?

  • $25 an hour
  • 1st shift

What will you be doing?

  • Manage customer orders timely and to the highest level of accuracy by:  Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Microsoft Word, and Excel.
  • Work with the appropriate Sales person to service the customer on any changes in the Customer Master file.

What do you bring?

  • Associates degree or 2+ years of customer service or equivalent job-related experience
  • Strong verbal, listening and written communication skills
  • Working knowledge of Microsoft Office and Excel
  • Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook)
  • Ability to conduct problem solving in day-to-day operations
  • Strong time management, multi-tasking and organizational skills
  • Ability to work under pressure and to make decisions autonomously
  • Strong attention to detail in a highly dynamic and changing environment
  • Ability to apply critical thinking and analyze information

Why should you choose Manpower?

  • Free training to upgrade your skills, including a free college tuition program
  • Medical, dental, vision, 401k
  • Weekly pay with direct deposit
  • 24/7 Manpower customer care support
  • Dedicated Career Partner to help you achieve your career goals
  • Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.