Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_525757

Location

Tracy

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Stockton, CA - (USA) 3558 Deer Park Drive Suite 102 CA Stockton , CA 95219 Phone : 209-239-0367

ContactNumber

209-239-0367

Job Description

Customer Service

Pay: $18

Duration: Temp to Hire, increase pay, benefits, and 401k.

Hours: 6:30am-3pm

Schedule Monday-Friday



Job Details include:

Training will be provided to maintain Customer Service and Relations.

Interface with internal departments within division and between divisions to ensure customer needs are being communicated and met

Receive incoming customer calls, providing customers with price, delivery, and product information.

Processing customer orders and quotations, including review to verify acceptance with our quoted terms and conditions

Administration of customer export orders, including required shipping paperwork.

Assist customer service reps with order processing.

Expediting open purchase orders with vendors.

Answer inbound and make outbound calls. Responding to customers regarding quotes, pricing, availability. Also, invoicing, for correct and incorrect products shipped, and fast request for materials.



Qualifications and Education Requirements

Education:

High School Diploma or GED.

Basic Qualifications:

5 years of customer service or related field.

Preferred Qualifications:

Prior experience in customer service or supply chain is preferred.