Customer Servie Rep (French Speaker)

Industry

Admin and Secretarial

Advert ID

USA_531209

Location

San Antonio

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

San Antonio, TX - Downtown - (USA) 6243 IH 10 West Suite 110 TX San Antonio , TX 78201 Phone : 210-734-7300

ContactNumber

210-734-7300

Job Description

ASC CIC Analyst

Must speak French fluently. Candidates will need to speak and write French in their interview.

Must have customer service skills, ability to pay close attention to detail, communication, and problem solver.



Interviews - phone screen / Online



Hours - 9:30-6:30PM M-Fri



*Process inbound Tier 1 Associate Service Center (ASC) Support interactions from customers via both phone and email to include general inquiries, feedback or notification of incidents using call scripts and knowledge base to provide appropriate responses

*Use computerized system for tracking, information gathering, and/or troubleshooting

*Respond to inquiries and resolve problems of basic to moderate complexity