Direct Hire Call Center $14/hour + bonuses!! Cedar Falls


Call Center and Customer Service

Advert ID



Cedar Falls

Job Type




Salary Range

Up to USD14/hr

No. of Openings


Branch Information

Waterloo, IA - (USA) 3823 University Avenue IA Waterloo , IA 50701 Phone : 319-233-8473



Job Description

Call Center Representative, Direct Hire positions $14/hour + uncapped bonus!! Start your new Career today, Cedar Falls!

Manpower is currently hiring Call Center Representatives for positions in Cedar Falls, IA! These Direct Hire positions offer a great work environment plus commissions and benefits!

As a Call Center Representative you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

Invest in your future with a company that will invest in YOU!

Benefits to you:

· $14.00/hr + performance-based, uncapped commission plan!

· Commissions can pay anywhere from $300 to $600 a month if you meet your individual and department goals!

· Excellent benefits!

· Direct Hire Positions!

· Ongoing training & support!

· Work Schedule: 4 days with shifts between 7am - 5pm; 1 day 11am-8pm - one Saturday a month

· Ongoing training & support! 7 weeks of paid training, no call center experience necessary!

· Career culture with many opportunities for advancement!

What you bring to the job:

o At least 18 years of age

o High School Diploma or GED

o 9+ months of work history (customer service experience preferred)

o Computer and typing skills required

o Excellent attendance

o Self-starter with great attention to detail

o Customer service mindset

o Strong communication, persuasion, and negotiation skills

o Ability to handle multiple tasks simultaneously

o Strong work ethic

o A competitive spirit, an unrelenting drive to be the best

o Ability to learn new information and integrate processes

o Achieve schedule adherence and compliance expectations

o Meet productivity and call quality standards as set by the company

o Problem solving skills & ability to recommend solutions

* Reliable attendance and reliable transportation.

* Must be able to personally engage with individuals with integrity, and respect.

Why should you choose Manpower?

* Free training to upgrade your skills, including a free college tuition program

* Medical, dental, vision, 401k

* Weekly pay with direct deposit

* 24/7 Manpower customer care support

* Dedicated Talent Agent to help you achieve your career goals

* Voted #1 best places to work by Glassdoor 2021

Stop your job search and apply today!

Select APPLY NOW to hear from a recruiter within 24 hours.

Share this job with friends and family and earn dollars for every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.