Job Description
Manpower is seeking a Dispatcher to join our team in Halifax area. Are you looking to work for a reputable organization? And want a career?
What's in it for you?
* Permanent Employment
* Career
* Medical benefits
* Paid vacation
What is the job?
* Provide accurate, organized, and efficient administrative support
* Collect and track data, research information, sort and distribute mail, and perform other administrative assignments as required.
* Use software programs and other tools or equipment with ease and efficiency and provide documents/ information that effectively support the needs of the team.
* Efficiently manage expectations/concerns through strong communication skills, both verbal and written.
* Working with all departments, terminals, and customers to remove barriers in the movement of equipment and freight.
* Booking pick-up and delivery appointments
* Identifying and proactively responding to customer needs, inquiries, and concerns
* Enter freight bills in an accurate and timely manner
* Printing and preparing documentation for our operations team
* Communicate with drivers to assign routes and loads based on their communication style
* Continually track the shipments to ensure all appointments are met within designated timelines.
* Communicate with internal departments such as planners, customer service, claims, compliance, maintenance,
* Ensure systems such as satellite are followed correctly and company policies are enforced.
* Continually communicate with the drivers to ensure no delays.
* Ensure all dispatch equipment is checked on a daily basis.
* Ensure customers with special needs receive the correct service, including updating the information cards.
* Work with planners and maintenance to ensure there is sufficient equipment to handle the freight volumes.
* Ensure high value loads are properly secured.
* 2450 miles per truck per week is maintained
* All paperwork is turned in immediately upon delivery
* Ensure driver scorecards meet company standards
What do you bring to the job?
* Minimum of 2-years' experience in dispatching role
* Working knowledge of Microsoft Office (Excel and Word) - must be able to navigate a spreadsheet
* Excellent knowledge and proficiency in MS Outlook
Able to work in a fast-paced environment & efficiently manage workflow
* Proactive and flexible to work in a changing environment
* Understanding Truckmate system considered a strong asset
* Strong knowledge of Microsoft Office, with the ability to prepare reports in Word and Excel
* Excellent written and verbal communication skills
* Demonstrates sound judgment
* Exceptional organizational skills
* Excellent time management skills
* Reliable transportation
* Knowledge of the transportation and logistics field
Select Apply Now and qualified applicants will hear from a recruiter.
We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.