Dispatcher/Sales Admin

Industry

Manufacturing and Production

Advert ID

USA_525835

Location

Pasadena

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD16.00/hr

No. of Openings

1

Branch Information

Houston, TX - Metro - (USA) 10235 West Little York Road Suite 159 TX Houston , TX 77040 Phone : 713-386-1416

ContactNumber

713-386-1416

Job Description

Coordinates all billing, dispatching, quotation and pricing of service jobs for all branch offices and nationwide.

KEY JOB REQUIREMENTS:

* Coordinates service billings, quotations, pricing, and scheduling and reviews service billing for appropriate charges.

* Dispatches service personnel to local and national assignments.

* Administers the implementation and training of SMART for dispatching, scheduling, and tracking service technicians.

* Administers the review and approval of service tickets, timesheets and expense reports of service personnel.

* Customizes service agreements to suit customer's requirements.

* Handles the review and edits Start-Up and Inspection Reports for distribution.

* Negotiates collections on service invoices to ensure prompt payment within specified terms.

* Responsible for fleet management.

* Provides assistance in generating the Aftermarket Service Department's Capital Budget.

* Coordinates training for service personnel.

* Reviews and circulates technical and administrative bulletins and all sales order acknowledgments to service personnel.

* Reviews and approves, with assistance from the Contract and Director, Human Resources, all service contracts and purchase orders.

* Performs other duties as assigned.

QUALIFICATIONS:

* Minimum Education: High school or Trade school diploma or equivalent

* Minimum Experience: Seven years' Customer Service experience plus three years' experience in Industrial Refrigeration equipment or related experience

* Minimum Skills: Excellent written and verbal communication skills, ability to problem solve and resolve issues, detail oriented, strong inter-personal skills, assertive self-starter, good managerial and supervisory abilities



Position pays $16.00 per hour. This is an excellent opportunity!! Apply today!