Donor Outreach Coordinator

Industry

Call Center and Customer Service

Advert ID

USA_526595

Location

Tempe

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD14.00/hr

No. of Openings

1

Branch Information

Phoenix, AZ - East - (USA) 1438 West Broadway Suite 100 AZ Tempe , AZ 85281 Phone : 480-824-7976

ContactNumber

480-824-7976

Job Description

We are seeking 10 Donor Outreach Coordinators for a temp to hire opportunity, to become an integral part of our team located in Tempe! If you are looking for a rewarding position with a well-known and established organization, please continue reading below!



** This is not a work from home position **



Training hours:

2 Weeks of Training: 9am- 5:30 pm (Monday - Friday)



Shift after training:

10:30 am - 7:00 pm (Monday - Friday)



Pay:

$14.00 an hour



Responsibilities:

As a Donor Outreach Coordinator, you will have the opportunity to be the front-line hero to patients by scheduling present and past donors to make their next vital contribution to the community. Under direct supervision, this position is responsible for achieving goals for recruiting current, lapsed, and potential donors, and scheduling them to donate at an in-center location or area blood drive.



Job Description:

* Retains donors by booking quality donation appointments, assisting in resolving customer service issues, and acts as the liaison in cultivating a customer service friendly culture.

* Revolutionizing the donor awe experience by using innovative messaging while ensuring the integrity of the donor's profile (e.g., demographics, deferral information, codes donor records appropriately, etc.).

* Interact with the donor base by providing insight to pertinent information (e.g. the donation process, appointment specifics, blood needs/components, frequent donor programs, etc.) and answers schedulability questions via current SOPs and FDA guidelines.



Qualifications:

* Must have updated resume showing a minimum of 6 to 8 months of experience

* Ability to work in a repetitive role that majority of time is spent on the phone.

* High School Diploma or GED



If you are interested in this position, please contact me directly at 602-730-5393 or email me at [email protected]!