Job Description
Manpower is seeking a Membership Professional for a Healthcare company in Durham, NC! In this position, you will enroll members and maintain membership records, including member additions, terminations, and changes for new and renewal groups for standard and some non-standard business.
Job Responsibilities:
Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments.
Perform standard and moderate complexity group level enrollment for health and ancillary products.
Maintain membership records.
Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.
Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.
Prior experience with Power MHS, Billing, Magic, Service First, Seibel, MACESS, Amisys, and/or Mobius preferred.
Prior experience with customer service in accounting, billing, banking or similar environment.
Experience in health insurance field.
Experience using Microsoft Office products.
Able to format errors in excel or HTML
Hiring Requirements
* Familiar with standard concepts, practices, and procedures within a particular field
* High school diploma or GED
* 2- 4 year of related experience
Additional Details
8:30 am - 5 pm Monday - Friday *Possible overtime on weekends & holidays
If interested apply today or give us a call at 919-768-8472!