Healthcare Enrollment/Membership Professional


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560 Phone : 855-591-7454



Job Description

Manpower is seeking a Membership Professional for a Healthcare company in Durham, NC! In this position, you will enroll members and maintain membership records, including member additions, terminations, and changes for new and renewal groups for standard and some non-standard business.

Job Responsibilities:

Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments.

Perform standard and moderate complexity group level enrollment for health and ancillary products.

Maintain membership records.

Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.

Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.

Prior experience with Power MHS, Billing, Magic, Service First, Seibel, MACESS, Amisys, and/or Mobius preferred.

Prior experience with customer service in accounting, billing, banking or similar environment.

Experience in health insurance field.

Experience using Microsoft Office products.

Able to format errors in excel or HTML

Hiring Requirements

* Familiar with standard concepts, practices, and procedures within a particular field

* High school diploma or GED

* 2- 4 year of related experience

Additional Details

8:30 am - 5 pm Monday - Friday *Possible overtime on weekends & holidays

If interested apply today or give us a call at 919-768-8472!