Healthcare Support Specialist - FULLY ON-SITE POSITION!

Industry

Admin and Secretarial

Advert ID

BBBH5381154

Location

Durham

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD0.00 per year

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560 Phone : 855-591-7454

ContactNumber

855-591-7454

Job Description

Do you have Medical/Insurance Support Experience?!

If so, Manpower is looking for a Support Specialist to join our client in the Durham, NC area! This is an ON-SITE position so you must live in the Durham, NC area!



Pay: $15.77



M-F 8am-5pm, Contract Position, Full Time





Job Description:



Maintain and update paper and electronic/database files, scan paper records into electronic system and/or convert/compile data for

departmental reports.





*

Research incorrect or missing information on claims, applications, medical records, surveys and/or correspondence.

* Coordinate and/or record incoming and outgoing work as needed for business area including scheduling, supplies, reporting, tracking,

monitoring and verifying receipt date and expected completion dates of outstanding work.

* Type and generate letters, memos, envelopes and forms to support departmental needs.

* May receive incoming calls from customers or providers and direct them to the necessary area.

* May place outbound calls to verify information on claims, surveys, returned mail or other documents

* May receive inbound calls or place outbound calls to enroll and educate members in disease management or other health related

programs.

* May serve as the departmental Business Unit Coordinator (BUC).

* May prepare and deliver work to go to the imaging department. Correct work that is returned from the imaging department.

For Mail Services

* Maintain and update paper and electronic/database and/or convert/compile data for departmental reports.

* Research incorrect or missing information on correspondence.

* Coordinate and/or record incoming and outgoing work as needed for business area including scheduling, supplies, reporting, tracking,

monitoring and verifying receipt date and expected completion dates of outstanding work.

* May receive incoming calls from customers or providers and direct them to the necessary area.

* May serve as the departmental Business Unit Coordinator (BUC).

* May prepare and deliver work to go to the imaging department. Correct work that is returned from the imaging department.

* Coordinates all mail services reporting to include courier, presort and postage

* Perform fulfillment duties for the department.



Hiring Requirements:





* High school diploma or GED

* 1 year of work experience in a general office setting, switchboard or customer service.



Hiring Preferences:







* Prior experience working in MS Windows and/or MS Office applications (i.e. MS Word, Excel, Access, etc.)

* Basic keyboarding skills

* Ability to operate a telephone, printer, photocopy machine and fax machine

* Excellent time management and organizational skills

* Ability to work in a high pressure environment and deal effectively with all customers

* Ability to work in a team setting

* Effective written and verbal communication skills.



Apply today and hear from a recruiter from our office!