Help Desk Agent

Industry

IT

Advert ID

CAN_526751

Location

Ottawa

Job Type

Contract

Hours

Full-Time

Salary Range

CAD21-22 per year

No. of Openings

1

Branch Information

Ottawa, ON - (CAN) 1111 Prince of Wales Drive ON Ottawa , ON K2C 3T2 Phone : 613-237-9070

ContactNumber

613-237-9070

Job Description

Are you looking to launch your career in IT and passionate about technology? If you love helping others, solving problems, and have a demonstrated interest in technology, then this might be an ideal opportunity for you!

Our east end client, who is one of the largest leaders in manufacturing in eastern Canada is looking for a Bilingual Help Desk Agent as their IT team is expanding. This is a contractual position with the possibility of extension and renewal based on your performance!



What's in it for you?

* Earn $21 per hour with full time hours

* Developing your skills and knowledge with a reputable company, who is an industry leader

* Fantastic hours! The work schedule is strictly during business hours - No weekends



Typical Duties

* Support of software (Word, Excel, Outlook, Antivirus, Backup)

* Support of all IT equipment (Workstations, Cellphones, Phones (VoIP), Printers)

* Help desk level 1 (Create ticket and escalating request)

* Perform equipment repairs

Qualifications

* Fluently bilingual in English and French (both spoken and written)

* Call center or previous Technical Support Experience is an asset

* Must have excellent communication skills and good problem-solving skills

* Any completed IT related education is considered a strong asset

* Must have knowledge of computers and have a technical mindset



Your new career starts here. Apply today!



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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.