Mail Clerk I



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Branch Information

Irving, TX - (USA) 8711 Freeport Parkway North TX Irving , TX 75063 Phone : 214-263-9708



Job Description

Mail Center Operator

Pay Rate: $18.00/hr.

Work Location: Charlette, NC

Work Schedule: Mon - Fri 6AM-2:30PM

Holidays and weekends as needed

*MUST HAVE* 2-3 years work experience in an office setting

Key Responsibilities

Manages document inventory, processing, capture and archive of documents

* Able to sort, organize, balance checks and prep documents so that they can be scanned through high speed scanners

* Is responsible for working as a team and understanding differences so that we can obtain/surpass our Service Level Agreements.

* Completes routine responsibilities and processes with supervision and guidance.

* Understands the need to meet specific processing time commitments for internal and external customers. Monitors and verifies quality for processes

* Understands business requirements and how results impact the customer.

* Is responsible for quality of individual processes

Operates equipment

* Understands and follows safety requirements.

* With supervision, operates assigned equipment:

* May operate packing machinery including scales, labeling machines, tape machines, strapping machines, stretch wrap, and shrink wrap machines.

* May operate scanning equipment, 3-hole punch drill, GBC binder, or laminators. Performs other duties as assigned.

Job Qualifications

* Education: High school diploma or equivalent education.

* Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques.

* Is capable of using the fundamental features of Microsoft Office suite (ex….word, excel)

* Able to lift 40 pounds

* To be flexible and work different shifts if needed (possible 2nd shift in the future)

* To be able to work holidays and some weekends as needed.