Medical Call Center Rep

Industry

Call Center and Customer Service

Advert ID

USA_525811

Location

Columbus

Job Type

Permanent

Hours

Full-Time

Salary Range

USD14.00-14.50/hr

No. of Openings

1

Branch Information

Columbus, GA - (USA) 1648 Whittlesey Road Suite 100 GA Columbus , GA 31904 Phone : 855-591-7471

ContactNumber

855-591-7471

Job Description

Medical Customer Service Representative working in a call center environment for inbound only calls. (Social Distancing is being strictly upheld).

Requirements:

-Medical claims processing; REQUIRED

-ICD-9 terminology; REQUIRED

Duties:

-Investigate denied claim

-Uncover issues and re-submit for payment as well as determine over payments and process refunds.

-Interact with customers via phone or email to provide information in response to inquiries about products and services.

-Handle and resolve complaints.

Skills:

-Ability to navigate various databases.

-Excellent in MS Excel

-Organizational skills

-Attention to detail

-Phones skills

-Typing speed and accuracy

-Strong written and verbal communication

-Work independently

-Show initiative