Job Description
Recruiting Collections Agent for one of the leading Bank in Canada.
If you interested in building a career in Banking Sector, then this entry level position is for you. You can gain first-hand experience on banking operations including specialized operations processes and activities for Bank's Insurance Team.
What's in it for you?
* Full 4-months contract with an opportunity for extension
* Competitive pay rates
* Safe, clean work environment
* Currently remote work
What is the job?
* Answer internal inbound calls regarding billing and payment inquiries from the Sales and Service Team
* Troubleshoot by evaluating payment history and reviewing online invoices
* Processes all payments, refunds, and collections for insurance products.
* Creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments.
* Retrieve, complete, and track all daily work activities.
What do you bring to the job?
* Prior experience in similar capacity is a big asset
* Prior call center experience in any industry
* 1+ years of customer service experience
* Prior experience in collections is an asset but not necessary
* Strong analytical and investigative skills
* Excellent communication skills (verbal & written)
* Ability to work in a fast-paced environment with minimum supervision, and prioritize tasks based on importance level.
Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.
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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.