Operations Officer I



Advert ID




Job Type




Salary Range

Up to CAD20/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331



Job Description

Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer I for 6 months.

Operations Officer I $20/hr

* What's in it for you?

- Contract for 6 months with the possibility of extension.

- Work with a leading Canadian Bank.

- Schedule: Mon-Fri 9:00am-5:30pm.

- No weekends and no overtime.

- Ongoing support and training.

- Be part of a great and easy-going team.

- This position is not remote.

* What's the Job?

Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.

* What do you bring to the job?

Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

Identify opportunities to improve service delivery

Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels

Interact with partners by responding to requests in an effective and timely manner

* Qualifications

1. Multitasking skills

2. Quick learner

3. Independent work and within a team

4. Excel - beginner

5. Administrative experience - 1-2 years


High school graduate. 1+ years of experience

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.