Operations Officer II



Advert ID




Job Type




Salary Range

Up to CAD19.87/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331



Job Description

Manpower has partnered with a leading Canadian Bank. Our client is in search of a Operations Officer II for 6 months.

Operations Officer II $19.87/hr

* What's in it for you?

- Contract for 6 months with the possibility of extension.

- Work with a leading Canadian Bank.

- Ongoing support and training.

- Schedule: Mon-Fri from 8:30am to 5:00pm.

- Weekends not required, possibility of Overtime as needed.

- Be part of a great and easy-going team.

- This position is not remote.

* What's the Job?

managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings

* What do you bring to the job?

Ability to multi-task and work in a fast paced, high volume environment

Ensure Service Level Agreements are adhered to at all times

Ability to work efficiently to meet individual and team driven benchmarks

Be conscientious and detail oriented in order to mitigate any risk to the bank

Ability to review and understand complex legal documents

Demonstrate a sense of urgency and commitment to provide quality customer service

Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution

Strong oral and written communication skills are essential

Ability to work closely in a team environment

Understand and apply operating policies and procedures

Ability to take ownership of a situation

Ability to quickly learn new systems and applications

Customer service experience considered an asset

Knowledge of Host applications and C3 considered an asset

Bilingual (French) would be considered an asset but not mandatory

* Qualifications

1. Fast-paced, multitasking, work well under pressure

2. Basic understanding of AML Compliance

3. Computer Savvy - MS Suites Excel: basic understanding

4. Typing speed min 60-65 wpm

5. Previous admin work/ previous Ops officer work - 2+ years

6. Strong oral and written communication skills


high school required. post-secondary would be an asset. 2+ years of experience.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.