Operations Representative



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Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2 Phone : 416-510-1211



Job Description

Operations Representative - Banking - Toronto, Ontario

Are you looking for a back-office job where you can use your financial education knowledge and data entry skills? Do you want to work with one of the top 5 banks in Canada? Manpower is recruiting for an Operations Representative to work at one of the top five banks located in Downtown Toronto.

What's in it for you?

* Full time work in a centrally located, TTC accessible area

* Pay rate of $18 per hour plus 4% vacation pay

* The chance to represent one of Canada's top employers and a major bank

What is the job?

As the OLB Operations Representative, you will provide day-day processing coverage of a variety of high volume brokerage operational financial and non-financial transactions as well as ensuring integrity of client information and balances. Operational knowledge required in this role may include but is not limited to Account Management, Regulatory Documentation, Brokerage Transfers, & Registered Products. You must demonstrate thorough knowledge of compliant operational processes and procedures, in order to provide accurate information and solutions when responding to internal and external customer inquiries and issues.

What You Bring to the Job?

* Possess proficient telephone, email and written communications skills when corresponding with clients, colleagues or internal/ external partners.

* CSC is an asset

* Strong communication skills to effectively provide detailed information to various departments.

* Exercise sound judgment in the prioritization of workload.

* Adhere to processing deadlines (within established SLA), such that customer satisfaction / processing efficiency levels are met, and maintained.

* Must be able to manage multiple interruptions from staff, other departments, branches etc, while at the same time maintaining his / her workload.

* Ability to handle conflicting priorities, aggressive delivery or problem resolution lead time and highly valuable, highly sensitive customer relationships.

If this is what you see for yourself, and you meet the above qualifications, please reply to this ad with a copy of your Resume.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.