Parts Specialist - (Must speak English and Japanese)


Medical and Nursing

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Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436 Phone : 818-784-8276



Job Description


Manpower is hiring for a parts clerk for a large Medical Systems company. If you have experience in parts sales, logistics, equipment install base service operations, and forklift operation, please read on.

Please Note: This position requires someone who can write and speak fluently in Japanese, as well as English.

What's in it for you:

* Monday - Friday: 8am - 5pm

* Pay Rate: $25.00 - $30.00/hr.

* Work Location: Torrance (will move to Long Beach between 1/2023 - 5/2023)

* Reporting to the Operations Manager and National Services Business Director

What you will be doing:

* Operating a Forklift

* Provide critical parts to customers, dealers, service department and other Shimadzu direct territories

* Using company ERP, catalogs, manuals, and other internal resources to identify correct parts, pricing and availability.

* Working independently to provide exceptional customer service and support on the full line of Shimadzu radiographic products.

* Backing up the Parts and Inventory Coordinator in times of absence.

* Recording and posting parts sales activity, customer warranty claims and repair orders on GP Dynamics ERP system

* Entering sales orders and process billing based on customer type and order type.

* Ensuring accuracy of billed parts serial numbers, item quantity and prices, customer account numbers, and delivery addresses.

* Performing Parts Inventory master data, levels and control

* Providing analysis of high moving and special-order parts for purchase requisitions and approval by the Operations Manager and National Service Director.

* Reporting backorders daily; report parts shipment hit rate on a monthly basis.

* Maintaining parts database registrations in the ERP; report cost changes as needed.

* Maintaining ERP parts pricing system.

* Ensuring inventory synchronization between ERP and WMS.

* Processing warranty claims and repairs to recover parts in accordance with companies and other vendor terms and conditions.

* Tracking and following up on open warranty claims.

* Maintaining inventory accuracy of the parts inventory dealing with location and integrity. Ensuring ERP information represents actual physical conditions.

* All other duties as assigned or required by the department manager.


 Must be able to speak fluently in Japanese and English

 Background in electronics and able to translate schematics and technical drawings.

 Computer literate with the ability to utilize Excel functions and tools.

 Basic knowledge in Distribution and Logistics.

 Strong leadership skills and the ability to properly manage team members.

 Must be a self-motivated individual.

 Proper analytical and strong problem-solving skills.

 Must be motivated and Team Builder.

 Must be able to multi-tasks while aware of critical deadlines.

 Excellent communication skills, both written and verbal.