Patient Service Coordinator

Industry

Admin and Secretarial

Advert ID

USA_537342

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

USD16-18 per year

No. of Openings

1

Branch Information

Austin, TX - (USA) 1100 Center Ridge Drive Suite 1845 TX Austin , TX 78753 Phone : 512-989-8999

ContactNumber

512-989-8999

Job Description

Responsibilities

*Perform general office and administrative duties.

*Assisting the HCP with the patient process, and the liaison between our patients and the Hearing Care Professional (HCP).

*Successfully utilize the scheduling system to maximize test opportunities for the office.

*Actively call current, past and potential patients through identified sources. Track and report appointment results.

*Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.

*Responsible for professional answering incoming phone calls and messages, as well as, follow-up activities with patients.

*Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).

*Verify patient eligibility, submit insurance claims. Manage process until claim is funded.

*Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.

*Maintain a clean and welcoming office and work environment.



Qualifications

*High School diploma or equivalent is required.

*2 years' office experience is preferred.

*2 years' sales and customer service experience preferred.

*Must be proficient in MS Office.

*Willing to work flexible hours/days.



Competencies

*Customer Service focused.

*Team Player with an enthusiastic and positive attitude.

*Must be self-motivated, well organized.

*Decision-making and judgement.

*Will handle Cash- Cash handling agreement on file