Patient Service Coordinator


Health and Safety

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Bethesda, MD - (USA) 4800 Hampden Lane Suite 200 MD Bethesda , MD 20814 Phone : 301-215-6346



Job Description

Patient Service Coordinator


* Perform general office and administrative duties.

* Successfully utilize the scheduling system to maximize test opportunities for the office.

* Actively call current, past and potential patients through identified sources. Track and report appointment results.

* Develop local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.

* Responsible for professional answering incoming phone calls and messages, as well as, follow-up activities with patients.

* Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).

* Verify patient eligibility, submit insurance claims. Manage process until claim is funded.

* Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.

* Maintain a clean and welcoming office and work environment.


* High School diploma or equivalent is required.

* 2 years' office experience is preferred.

* 2 years' sales and customer service experience preferred.

* Must be proficient in MS Office.

* Willing to work flexible hours/days.


* Customer Service focused.

* Team Player with an enthusiastic and positive attitude.

* Must be self-motivated, well organized.

* Decision-making and judgement.

You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. Innovative hearing technology plus superior patient care are what make us a great place to grow professionally. Come be a leader and join the Beltone team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.