Job Description
Manpower has partnered with a leading Canadian Bank. Our client is in search of a Recruitment Coordinator III for 6 months.
Recruitment Coordinator III $22/hr
* What's in it for you?
- Contract for 6 months with the possibility of extension.
- Work with a leading Canadian Bank.
- Schedule: Mon-Fri 9:00am-5:00pm.
- Weekends and Overtime: depends on volume.
- Ongoing support and training.
- Be part of a great and easy-going team.
- This position is remote for now (hybrid environment starting from July with maximum 2 days on site)
* What's the Job?
Provide a broad range of operational process support and/or perform general to specialized transactions and/or other processing activities for own functional area.
Process various transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Support various HR programs and processes, providing first level analysis to resolve business issues
Provide optimal employee and partner service, including guidance and advice on programs and procedures, while adhering to customer service standards and Customer Experience Model
Refer or escalate processing or operational issues where necessary to ensure a high level of service is maintained
Identify opportunities to improve service delivery and support process improvement initiatives
Maintain working relationships with external and internal partners including responding to questions and/or concerns in an effective and timely manner
* What you bring to the job:
Prioritize and manage own workload to meet SLA requirements for service and productivity Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Escalate non-standard or high risk transactions or other activities as deemed appropriate Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations Complete investigations report / escalate risk issues or process gaps identified Access systems, know and apply system capabilities, ensure update of information is completed timely and accurately Adhere to standardized documentation procedures Update and contribute to the preparation of procedural documents in support of day-to-day operations Be knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area
* Qualifications
1.) 2-5+ years of general admin experience
2) Excellent customer service skills and problem resolution skills
3) MS Office (Outlook, Excel, Word)
4) Excellent Communication skills (verbal and written)
5) analytical skills and time-management skills
* EDUCATION:
High school education required. Post-secondary education preferred. Open to new grads.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.