Remote Call Center Representative-TX

Industry

Admin and Secretarial

Advert ID

USA_651942

Location

Athens

Job Type

Contract

Hours

Full-Time

Salary Range

USD14.00-15.00/hr

No. of Openings

1

Branch Information

Kansas City, MO - North - (USA) 103 West 26th Avenue Ground Floor MO North Kansas City , MO 64116 Phone : 816-221-0795

ContactNumber

816-221-0795

Job Description

Call Center Rep/Eligibility Support Specialist



Work from home-14/hour Bi-lingual 15/hour

Must live in 70-mile radius of Athens, Tx

Hard Wired/High Speed internet required (Satellite will not work)

Ability to travel to Athens, Tx



Are you looking for a work from home call center position? Manpower has numerous full-time openings for Eligibility Specialists for the state of Texas. As an Eligibility Specialist, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided but must be picked up in Athens, TX.

Why You'll Love Working with Manpower:

Great Pay

Full-time/Occasional Over Time

Work from Home

1st Shift

Paid Training



What You will be Doing:

Clearly communicate case and processing information to callers

Adhere to privacy rules set forth by the program

Track and document all inquiries in the system

Continue to lean and refine computer navigation skills

Meet performance standards

Perform other duties as assigned



What You Bring to the Job:

High School/GED (Verification Required)

Speak and Read English fluently

Comply with screening requirements

Type 20 WMP/Data-entry experience/proficient with MS Office, Internet, and other systems

Customer Service Experience



Technology Requirements

Wired internet connection (must be able to hard wire)

Internet Speed Test confirmation of 5 MBPS upload/20 MBPS download (minimum speeds)



Please note the bandwidth requirements are minimum for remote work-from-home agents, to support agent project work flow. For shared home access, additional, bandwidth is needed where multiple family members are sharing household bandwidth with Streaming video/Remote learning, etc.



Interested? Apply now and a Recruiter will contact you.



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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.