Job Description
Call Center Rep/Eligibility Support Specialist
Work from home-14/hour Bi-lingual 15/hour
Must live in 70-mile radius of Athens, Tx
Hard Wired/High Speed internet required (Satellite will not work)
Ability to travel to Athens, Tx
Are you looking for a work from home call center position? Manpower has numerous full-time openings for Eligibility Specialists for the state of Texas. As an Eligibility Specialist, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided but must be picked up in Athens, TX.
Why You'll Love Working with Manpower:
Great Pay
Full-time/Occasional Over Time
Work from Home
1st Shift
Paid Training
What You will be Doing:
Clearly communicate case and processing information to callers
Adhere to privacy rules set forth by the program
Track and document all inquiries in the system
Continue to lean and refine computer navigation skills
Meet performance standards
Perform other duties as assigned
What You Bring to the Job:
High School/GED (Verification Required)
Speak and Read English fluently
Comply with screening requirements
Type 20 WMP/Data-entry experience/proficient with MS Office, Internet, and other systems
Customer Service Experience
Technology Requirements
Wired internet connection (must be able to hard wire)
Internet Speed Test confirmation of 5 MBPS upload/20 MBPS download (minimum speeds)
Please note the bandwidth requirements are minimum for remote work-from-home agents, to support agent project work flow. For shared home access, additional, bandwidth is needed where multiple family members are sharing household bandwidth with Streaming video/Remote learning, etc.
Interested? Apply now and a Recruiter will contact you.
Get a Bonus for Who You Know. We know that great talent knows great talent and we want to reward you. If you refer someone to work for Manpower and they successfully complete their assignment you could potentially earn $100 cash for each referral. Help friends and family find a job and earn money for yourself.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.