Service Coordinator

Industry

Manufacturing and Production

Advert ID

USA_587775

Location

Saint Albans

Job Type

Contract

Hours

Full-Time

Salary Range

USD17.00-18 per year

No. of Openings

1

Branch Information

Teays Valley, WV - (USA) 4 Mission Way Suite 100, Scott Depot WV Teays Valley , WV 25560 Phone : 304-757-3338

ContactNumber

304-757-3338

Job Description

Essential Functions/Job Requirements

Primary responsibilities will include, but are not limited to: receiving service calls and dispatching road mechanics; providing excellent service at a minimum cost by proper assessment of the nature of the repair, the skill of the mechanic, and the location of available mechanics; direct road mechanics to insure all PM units are serviced on time; maintain all PM records; open work orders covering PM's; enter new PM contracts in the computer for scheduling; review all PM work orders before billing; maintain record of outstanding road work orders and status insuring a timely completion of both the repair and the paper work; manage maintenance of over-the-road service department vehicles; maintain an awareness of potential problems and alert the parts or service manager of problems needing their attention; collect data and prepare monthly reports for management that demonstrate the overall performance of the road service activity. Preview work orders. Approve time tickets. File warranty claims and track credits. Serve as backup to the Rental Department by creating Rental Contracts and checking equipment in & out.



Prerequisites/Skills Required

1. Excellent communication skills; ability to understand and carry out verbal and written instructions in working with both co-workers and customers.

2. Mechanical aptitude.

3. Working knowledge of labor inventories and work order invoicing.

4. Working knowledge of computerized inventory systems

5. Basic Business Math and Grammar.

6. Legible handwriting.

7. Accurate word processing and data entry skills.

8. 1 to 3 years work experience.

9. High school education or equivalent.

10. General knowledge of Geographic Territory.

11. Knowledge of construction equipment.